Cannot See Individual Products Within Product Bundles (WPClever)

hi

Please, visit >WooCommerce>Orders, edit one order and check section “items”.
Do you see nested items?
Look at my screenshot https://imgur.com/cizKNbL

thanks, Alex

hi

please, open >WPClever>Product Bundles>Settings and share the screenshot

• This reply was modified 3 years, 5 months ago by algol.plus.

Thanks for the reply.

Yes, I see nested items:
https://i.imgur.com/qfJt0Pc.jpeg

Here’s a screenshot of my WPClever Product Bundles plugin settings (zoom in to see better):
https://i.imgur.com/yLdHwX2.jpeg

I have same WPClever Product Bundles plugin settings ??

Could you upload your settings here as new ticket to https://algolplus.freshdesk.com/ ?

Use >WooCommerce>Export Orders>Tools to get them.

Did you set filters in section “Filter by products” ?

Please, mark “Export all products from the order” (inside this section too).
Will you see other order items ?

Hi,

Turning on “Export all products from the order” worked but it also creates a bigger issue – when turned on, it completely ignores product category filters.

So for example, I have 4 product categories:
1. Pre-Orders June
2. Pre-Orders July
3. Pre-Orders August
4. Pre-Orders September

When exporting June orders, I set the product category filter in “filter by product” to “Pre-Orders June”. And when “Export all products from the order” is unchecked, the export works properly and only exports products within the specified “Pre-Orders June” product category.

However, when “Export all products from the order” is checked, the export now includes products from all other unwanted product categories – Pre-Orders July, Augst, September etc… even though the product category filter is set to June.

Hope this makes sense. In short – turning on “Export all products from the order” allows me to see the products within the product bundles, but it also ignores the product category filter that i have set and thus includes unwanted / unspecified products in the order export.

so nested items belong to another categories ( not 1-2-3-4 in your case) ?
I’ll try to figure solution later today or tomorrow

please, add following code to section “Misc Settings”

option “Export all products from the order” must be ON.

add_filter('woe_settings_validate_defaults', function ($settings) {
global $wpdb, $woe_bundle_ids;
$woe_bundle_ids = $wpdb->get_col( WC_Order_Export_Data_Extractor::sql_get_product_ids( $settings ) );
return $settings;
} );

add_filter( 'woe_skip_order_item', function($skip, $product, $item, $item_meta, $post ) {
global $woe_bundle_ids;
//main product ?
if( in_array($item->get_product_id(),$woe_bundle_ids) ) return false;
//nested to bundle ?
if( isset($item_meta["_woosb_parent_id"]) AND in_array($item_meta["_woosb_parent_id"][0],$woe_bundle_ids) )
return false;
// skip others
return  true;
},10,5);

This worked perfect! Thanks a lot.

And just to clarify, the issue wasn’t that there were nested items in the bundle that belonged to different product categories, the issue was that there were more than one product bundle in some orders, each belonging to different product categories.

So for example, a customer has two product bundles in their one order – first bundle is from product category 1, and the second bundle in their order is from product category 2. When “Export all products from the order” was turned on and the product category filter was set to product category 1, instead of exporting the bundle from just product category 1, it would also export the other bundle in their order from product category 2.

None the less your code fixed my issue ??

Thanks a lot!

Yes, I reproduced exactly same situation on my server ??

You’re very welcome.