Cannot see check-box

  • Resolved tauchenalow23

    (@tauchenalow23)


    7 years ago

    Hey there!
    I have installed the newest version of your plugin, but whenever someone tries to comment on a blog post, they’re getting this message:

    ERROR: please fill the required fields (GDPR checkbox).

    The problem: You can’t see the check-box anywhere. It’s just the same old comment section as before. Could you please help me?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Sebastian Kurzynoswki

    (@sebakurzyn)

    Hi!

    We would love to help You. Can You tell us please of do You use some plugins or themes that have an impact on comments form ( HTML structure or WordPress hooks)?

    Cheers! ??

    Thread Starter tauchenalow23

    (@tauchenalow23)

    Hi,
    thank you very much.
    The theme Name is “Chosen” (Pro Version).
    I don’t have any Special plugins for the comments installed.
    Hoping for help :-),
    Cheers,
    Anke

    Plugin Author Kim Vanrijckel

    (@vanrijckel)

    Hi,

    First of all, thanks for Your feedback and issue report.
    We will look into it and keep you posted.

    Regards,
    Kim Vanrijckel

    Plugin Author Kim Vanrijckel

    (@vanrijckel)

    hi,

    I am glad to say that issue is solved and should not appear in our next release.

    Thanks for Your help!

    Best Regards,
    Kim Vanrijckel

Viewing 4 replies - 1 through 4 (of 4 total)
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