Cannot save changes to gallery settings

  • Resolved pitchri

    (@pitchri)


    3 months, 1 week ago

    I’ve been trying to update the settings for an existing gallery to enable the lightbox feature and adjust the hover effects, but every time I hit Save, the settings page refreshes without saving my updates. I’ve tried clearing my browser cache and even switching to a different browser, but the problem persists.

    Could this be related to permissions, plugin conflicts, or maybe my WordPress configuration? I’m running the latest version of WordPress and Robo Gallery. Any advice on how to fix this would be appreciated.

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  • Plugin Author robosoft

    (@robosoft)

    Thank you for reaching out! We don’t currently have any known issues with this functionality, so let’s try a few steps to identify the problem:

    1. Please ensure you’re updating the settings for the same gallery you’re checking on your page. Sometimes it’s easy to accidentally edit a different gallery.

    2. In addition to clearing your browser cache, try clearing the cache in WordPress itself. If you’re using any caching plugins, consider temporarily disabling them to see if this resolves the issue.

    3. Occasionally, conflicts with other plugins can interfere with saving settings. If possible, disable other plugins temporarily to see if the issue persists.

    If none of these steps work, please let us know and provide any additional details about your setup, such as active plugins or customizations. We’ll be happy to investigate further and help you resolve this.

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