• Resolved fotoflo

    (@fotoflo)


    Hi I’m trying to restore, but it was stuck, i hit the home page and got a 500 error, then i refreshed admin and also go to a 500 error

    — LOG —
    2017-11-19 19:17:54 File ([filename].zip) was successfully downloaded from Dropbox9-1.zip) was successfully downloaded from Dropbox
    2017-11-19 19:16:14 Starting of files download from Dropbox
    2017-11-19 19:16:14 File list was created successful
    2017-11-19 19:16:13 Getting list of files from Dropbox
    2017-11-19 19:16:13 Connect to dropbox was successful
    2017-11-19 19:16:13 Start restoring of backup “blog_aimhuge_com-full-2016_06_09_19_49”
    2017-11-19 19:16:13 Testing of Zip under shell
    2017-11-19 19:16:13 Testing of unTarGz under shell
    2017-11-19 19:16:13 Testing of TarGz under shell

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter fotoflo

    (@fotoflo)

    Oh, a little follow up, My wordpress is version 4.9 but my backup was from 4.4.3

    Plugin Author helena46

    (@helena46)

    Hello @fotoflo,

    please contact our support team directly by emailing at support{@}wpadm.com to provide more detailed information.

    I would not recommend to post log files in forum, due to security reasons.

    Kind Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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