Cannot Reserve?

  • Resolved carterpaulm1

    (@carterpaulm1)


    5 years, 10 months ago

    Everything works nicely but when I click Reserve I get a Red Box that says “Sorry, this room cannot be reserved”. I am clearly missing something but cannot see when you change this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author benitolopez

    (@benitolopez)

    Hi,

    That message means that the room is not available.

    Things to check:

    – Stock of the room, must be at least 1
    – Min/max days
    – Time of arrival (try other dates)
    – Months in advance setting
    – Try all those checks in Twenty Seventeen or Manila (https://manila.wphotelier.com/)

    Best Regards

    Thread Starter carterpaulm1

    (@carterpaulm1)

    I have checked all of these, see screenshots, I cannot work it out?
    I am using Manilla theme.

    Config Pics: https://unsee.cc/80e2fd30/
    Error Pic: https://unsee.cc/11efd481/

    Plugin Author benitolopez

    (@benitolopez)

    Does the room have a price?

    Thread Starter carterpaulm1

    (@carterpaulm1)

    Ah! no, its a family villa for my large family to book slots so I will not be charging them. Is there a way to allow people to reserve without a price?

    Plugin Author benitolopez

    (@benitolopez)

    Hi,

    No a price is mandatory. I will try to add a filter to bypass this check in the next updates but the plugin is meant for hotels. Usually hotels requires a price for their rooms of course.

    Anyway, if it is just for a personal use, set a symbolic price and simply don’t charge your family members. In other words, don’t require a deposit.

    Best Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Cannot Reserve?’ is closed to new replies.

Tags