Cannot Remove Product Bundle from Basket

  • Dear AsanaPlugins
    We are trialing the free version of WooCommerce Product Bundles currently.
    This is to check if it’s the right plugin for us before commiting to the Pro version.
    We have had no issues creating a Product Bundle (so far so good)
    However, when we add the product to the basket we cannot remove it.
    When pressing the X button the wheel turns and then the product is still in the shopping cart. However, if add another product to the basket, we then can deleted/remove the Bundled Product.
    I’ve launched this product but hidden it from view. If you would like to see this issue then please cut and paste the following URL
    https://www.everythingairbrush.com/product/harder-steenbeck-2024-airbrush-bundle/
    Is there an option we are not selecting that this causing this? Any assistance would be warmly received.
    Regards Tim Murrell
    Manager
    Everything Airbrush – The Spraygun Company Ltd

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Emily Wilson

    (@emilywil)

    Hello @everythingairbrush2025

    Thank you for choosing our plugin.

    We apologize for the inconvenience.

    There is an error on your cart, please enable debugging on your site and let us know more details about the error message.

    If you enabled?a debug log on your site you can find errors inside the wp-content/plugins/debug.log file.

    Add below lines to your wp-config.php file to enable debugging and debug log.
    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true );

    After enabling debug and getting errors inside the debug.log file disable debugging by setting true to false in above lines like the below example.
    define( ‘WP_DEBUG’, false );
    define( ‘WP_DEBUG_LOG’, false );

    This issue can be related to your theme or one of the plugins on your site. To find it follow the below steps.

    • Deactivate any WooCommerce-related plugins, and only active the product bundle and WooCommerce.
    • Delete the product from the cart and add it again. If it worked fine, activate other plugins one by one to find the plugin that causes this issue.
    • Try with another theme.
    • If you are using WooCommerce cart block then try to use WooCommerce cart shortcode instead.
    • Try to deactivate all of the plugins and only keep WooCommerce + Product Bundle.

    I hope it helps.

    Best regards

    • This reply was modified 7 hours, 23 minutes ago by Emily Wilson.
Viewing 1 replies (of 1 total)
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