[NSFW] Cannot receive payment from Paypal

  • Resolved laibun

    (@laibun)


    1 year, 4 months ago

    I cannot receive a customer payment while I can see a complete transaction number in the Forminator record.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @laibun,

    So just to be sure, the payments are successfully completed from the customer side when you check under Forminator > Submissions for the specific submissions but you aren’t receiving any payments?

    In general, the common use cases for such an issue might be more specific within PayPal side. Was your email in PayPal side confirmed?

    Please check the following for more info:
    https://www.paypal.com/us/cshelp/article/help138

    Please do let us know so that we could check further if needed.

    Kind Regards,

    Nithin

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @laibun,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to open a new thread if you have new queries.

    Best Regards
    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)
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