‘Cannot read property length’ when adding product category

  • Resolved bowis

    (@bowis)


    4 years, 4 months ago

    Whenever I want to add a product category, the page updates but the new category is not added. When I check the console, I see: 

    index.js?ver=version:110 Uncaught TypeError: Cannot read property 'length' of undefined
    at HTMLInputElement.<anonymous> (index.js?ver=version:110)
    at HTMLInputElement.dispatch (jquery.js?ver=1.12.4-wp:3)
    at HTMLInputElement.r.handle (jquery.js?ver=1.12.4-wp:3)
    at Object.trigger (jquery.js?ver=1.12.4-wp:3)
    at Object.a.event.trigger (jquery-migrate.min.js?ver=1.4.1:2)
    at HTMLInputElement.<anonymous> (jquery.js?ver=1.12.4-wp:3)
    at Function.each (jquery.js?ver=1.12.4-wp:2)
    at a.fn.init.each (jquery.js?ver=1.12.4-wp:2)
    at a.fn.init.trigger (jquery.js?ver=1.12.4-wp:3)
    at Object.e.success (acf-input.min.js?ver=5.8.12:4)
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    To reconfirm, you’re seeing the above console error while trying to add a new category under WP Admin > Products > Categories?

    That’s definitely not intended behavior. This is likely a conflict. Before we confirm that though, could you please share a copy of your site’s System Status?

    * You can find it via WooCommerce > Status.
    * Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thank you for working with us on this.

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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