Cannot read properties of undefined (reading ‘prevOffset’)

  • Resolved infinii

    (@infinii)


    1 month, 1 week ago

    Cannot read properties of undefined (reading ‘prevOffset’)

    Something went wrong. An unexpected error occurred.

    We’re very sorry, but it looks like your application has stopped due to the following error:

    Cannot read properties of undefined (reading ‘prevOffset’)

    Unfortunately, any unsaved changes in this section will be lost. Try refreshing this page to resolve the issue. If you still experience this error, please contact our support team and they will be happy to help you!

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  • Plugin Support Mushrit Shabnam

    (@611shabnam)

    Hi @infinii

    Kindly leave your site language settings (under WordPress dashboard > Settings > General) to the current language. However, for your user profile (WordPress dashboard > Users > Profile > Language), set the language to?English (US). Our plugin settings UI will then work for you.

    Thread Starter infinii

    (@infinii)

    That’s so great. My problem is solved.

    Awesom!!!! amazing!!!!

    How do you know so well?

    Plugin Support Mushrit Shabnam

    (@611shabnam)

    Hi,

    It’s great to know that you got this resolved.

    This thread was marked resolved as the original poster confirmed the issue no longer occurs on their site. If you are not the original poster and continue to experience a similar issue, please open a new topic.

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