Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Mej de Castro

    (@mej)

    Hi @wpadm,

    I’m sorry to hear that you ran into an issue. We recommend using the Classic Widget Editor under the Widget Option settings.To enable this settings, navigate to Settings >> Widget Options >> Classic Widgets Screen >> Enable

    Please let us know if this helps, I am standing by for your update.

    Regards,
    Mej, from Widget Options team

    Plugin Author Mej de Castro

    (@mej)

    Hi @wpadmi,

    May we know what theme and other plugins you are using? This will help us to troubleshoot further. You may send some screenshots here on the thread. Thanks.

    Regards,
    Mej, from Widget Options team

    Plugin Author Mej de Castro

    (@mej)

    Hi @wpadmi,

    We haven’t heard from you in a while. We hope you managed to resolve the issue of saving widgets and use the plugin without issues.

    Thanks and definitely let us know if you need more clarification about this or have any other questions.

    Regards,
    Mej, from Widget Options team

    Thread Starter wpadmi

    (@wpadmi)

    Hello, sorry for my late response,
    We prefer to send you our website’s info in a private message, is it possible?

    Thank you.

    Plugin Author Mej de Castro

    (@mej)

    Hi @wpadmi ,
    We abide by the rules of WP.org. I’m afraid private messaging is prohibited.

    For more troubleshooting purposes, you may want to check this ticket.

    Regards,
    Mej

Viewing 5 replies - 1 through 5 (of 5 total)
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