Cannot read properties of null (reading ‘split’)
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Console error:
Cannot read properties of null (reading ‘split’)
There is a console error for loader.js:getRelativeTime: function(a, b) {
b = b.split("|");
let c = b.shift();
var d = b.shift()
, e = [86400, 604800, 2419200, 31536E3];
let f = (new Date).getTime() / 1E3 - a;
for (a = e.length - 1; 0 <= a; a--) if (f >= e[a])
return d = Math.floor(f / e[a]),
e = 2 * a,
1 < d && e++,
c.replace("%d", d).replace("%s", b[e]);
return d
},Has anyone encountered the same issue?
WordPress version: 6.5.2
Using the plugin with shortcode: [trustindex no-registration=google]
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This topic was modified 7 months ago by
Attila Bogozi.
The page I need help with: [log in to see the link]
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This topic was modified 7 months ago by
Viewing 8 replies - 1 through 8 (of 8 total)
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Hi,
Please send us the whole troubleshooting text!
https://snipboard.io/jbQgkG.jpg
https://snipboard.io/JIlY2m.jpg
Feel free to write us, if you need further assistance,
Trustindex
Hello Szilveszter,
This is the whole troubleshooting text based on your screenshots.
Thanks for your time.
Regards,
AttilaURL: https://turbomaster.ro MySQL Version: 8.0.35 WP Table Prefix: wp_ WP Version: 6.5.2 Server Name: turbomaster.ro Cookie Domain: turbomaster.ro CURL Library Present: Yes CSS path: /var/www/html/wp-content/uploads/trustindex-google-widget.css PHP Info: Version: 8.3.6 Memory Usage: 9.64MB Memory Limit: 256M Max Upload Size: 2M Max Post Size: 8M Allow URL fopen: On Allow URL Include: Off Display Errors: Off Max Script Execution Time: 30 seconds WP_HTTP_BLOCK_EXTERNAL: not defined WP_ACCESSIBLE_HOSTS: not defined Plugin: Widgets for Google Reviews Plugin Version: 11.8.2 Options: active: 1 version: 11.8.2 page-details: Array ( [id] => ChIJvUzYQkPrtEARCClAmoRl8J0 [name] => "Turbomaster" [avatar_url] => https://lh5.googleusercontent.com/p/AF1QipMhtgPTmwMRblNza9YFq3ltmcgb0jf2vI2vRO0j=w900-h900-k-no-p [write_review_url] => https://www.google.com/maps/place//data=!4m3!3m2!1s0x40b4eb4342d84cbd:0x9df065849a402908!12e1 [address] => Strada Soarelui, Targu Secuiesc 525400, Romania [rating_number] => 13 [rating_score] => 5 ) subscription-id: proxy-check: style-id: 13 review-content: <div class="ti-widget" data-layout-id="13" data-set-id="" data-pid="" data-pager-autoplay-timeout="6" data-review-target-width="275" data-language="ro" > <div class="ti-widget-container ti-col-4"> <div class="ti-footer source-%platform%"> <div class="ti-row"> <div class="ti-profile-img"> <img src="PLATFORM_URL_LOGO" alt="%site_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name"> %site_name%</div> <span class="ti-stars"><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span></span> <div class="ti-rating-text"> <span class="nowrap"><strong>RATING_NUMBER recenzii PLATFORM_NAME</strong></span> </div> <!-- HEADER-BUTTON-START<div class="ti-header-write-btn-container"> <a href="%footer_link%" class="ti-header-write-btn" target="_blank" rel="noopener">Scrie o recenzie</a> </div> HEADER-BUTTON-END --> </div> </div> </div> <div class="ti-reviews-container"> <div class="ti-controls"> <div class="ti-next"></div> <div class="ti-prev"></div> </div> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="%reviewer_photo%" alt="%reviewer_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name"> %reviewer_name% </div> <div class="ti-date">%created_at%</div> </div> </div> <span class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span> <div class="ti-review-text-container ti-review-content"><!-- R-CONTENT -->%text%<!-- R-CONTENT --></div> <span class="ti-read-more" data-container=".ti-review-content" data-collapse-text="Ascunde" data-open-text="Citeste mai mult" ></span> </div> </div> <!-- R-LIST --> </div> <div class="ti-controls-line"> <div class="dot"></div> </div> <div class="ti-footer-filter-text"><!-- FOOTER FILTER TEXT --></div> </div> </div> </div> filter: Array ( [stars] => Array ( [0] => 1 [1] => 2 [2] => 3 [3] => 4 [4] => 5 ) [only-ratings] => 1 ) scss-set: ligth-border lang: ro no-rating-text: 0 dateformat: modern rate-us-feedback: verified-icon: 0 enable-animation: 1 show-arrows: 1 content-saved-to: show-reviewers-photo: 1 download-timestamp: 1712324299 widget-setted-up: 1 disable-font: 1 show-logos: 1 show-stars: 1 load-css-inline: align: review-text-mode: amp-hidden-notification: review-download-token: 29f28b83a7 review-download-inprogress: review-download-request-id: 4765f1460436gecd review-download-modal: 0 review-download-is-connecting: review-manual-download: reply-generated: footer-filter-text: 0 show-header-button: 1 reviews-load-more: 1 activation-redirect: notifications: Array ( [not-using-no-connection] => Array ( [timestamp] => 1711868643 [active] => [do-check] => ) [rate-us] => Array ( [active] => 1 [timestamp] => 1711546657 [hidden] => 1 ) [not-using-no-widget] => Array ( [active] => [timestamp] => 1711467500 ) [review-download-available] => Array ( [active] => [do-check] => ) ) update-version-check: 11.8.2 Reviews: Array ( [0] => stdClass Object ( [id] => 1 [hidden] => 0 [user] => Andrea Nagy [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjXVc7mLNnMYQ63CGHkRY8OO6ndOmzJFzk1k582tiv7bc80=s120-c-rp-mo-br100 [text] => Reconditionare turbina profesional, recomand! [rating] => 5.0 [highlight] => [date] => 2024-03-17 [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUM5ck5qZm1RRRAB [reply] => ) [1] => stdClass Object ( [id] => 2 [hidden] => 0 [user] => Horvath Balazs [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocI4Bkj2mDz2FNpc5UHai0Fe4ZJiqQfpfBZf2xMoQT87=s120-c-rp-mo-ba3-br100 [text] => [rating] => 5.0 [highlight] => [date] => 2024-03-17 [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUQ5NGMzOHhRRRAB [reply] => ) [2] => stdClass Object ( [id] => 3 [hidden] => 0 [user] => Károly Fejér [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocJipNW8VXoCcGuhgSG61yMtiVSJX8KnB3Y9FRPrvRCA=s120-c-rp-mo-br100 [text] => Colaborez de mult timp cu ei pe partea de turbosuflante. Servicii de calitate si un timp foarte scurt de asteptare. Recomand!!! [rating] => 5.0 [highlight] => [date] => 2024-03-07 [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUM5LVktcDJRRRAB [reply] => ) [3] => stdClass Object ( [id] => 4 [hidden] => 0 [user] => Zsolt Molnar [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocLU6ZvT_BLCMQdz6CRcKNIT5Yma5JWEl7b4Up3BVjbO=s120-c-rp-mo-br100 [text] => Profi turbina javítás. Szuper csapat. Nagyon meg vagyok elégedve a munkájukkal. [rating] => 5.0 [highlight] => [date] => 2024-03-03 [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUM5ckk3bXlnRRAB [reply] => ) [4] => stdClass Object ( [id] => 5 [hidden] => 0 [user] => Barnessz Miklo's [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjXlwdihHkSgtdYJ2WPAdSQJZDES0tVGBLkEFmZZIoM1Iw=s120-c-rp-mo-br100 [text] => Szuper, megbízható csapat! Csak ajánlani tudom mindenkinek! ?? [rating] => 5.0 [highlight] => [date] => 2024-03-03 [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUM5ck5hU3h3RRAB [reply] => ) [5] => stdClass Object ( [id] => 6 [hidden] => 0 [user] => Kelemen Szilvia [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocKWU-jwY8nlGfC9rd_1Y5nrzRo91mEAgvR4eJVbgSGc=s120-c-rp-mo-br100 [text] => Profi munka, profi csapat, ajánlom mindenkinek! [rating] => 5.0 [highlight] => [date] => 2024-03-03 [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUM5ck9hNi1BRRAB [reply] => ) [6] => stdClass Object ( [id] => 7 [hidden] => 0 [user] => Balog Szilard [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocLn45Gb4anWOTBR9YRCarvqNG9fIlqWlcNhX4zXq7Im=s120-c-rp-mo-br100 [text] => Turbo felujitas profi szinten, ajánlom mindenkinek! [rating] => 5.0 [highlight] => [date] => 2024-03-03 [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUM5cktTZFpREAE [reply] => ) [7] => stdClass Object ( [id] => 8 [hidden] => 0 [user] => Lorant Andras [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocIShTez1iR1_rtCO3ASFpkyEGTTV5UdKpIKzP0OqqkI=s120-c-rp-mo-br100 [text] => [rating] => 5.0 [highlight] => [date] => 2024-03-01 [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUM5dU5iUUlREAE [reply] => ) [8] => stdClass Object ( [id] => 9 [hidden] => 0 [user] => Claudiu Martin [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjVLDbZMGPT7sX7v6xyp5xrn_zdIGLiQGBqoE5bwe_l_knA=s120-c-rp-mo-br100 [text] => Sunt total multumit de serviciul oferit !!!!?????????? [rating] => 5.0 [highlight] => [date] => 2024-03-01 [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUM5bU5Uc2dnRRAB [reply] => ) [9] => stdClass Object ( [id] => 10 [hidden] => 0 [user] => Agnes Bara [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocK-BrQpHgR52AzF-W2iOhhKID1ZWO8-6yECo4kIfybw=s120-c-rp-mo-br100 [text] => Ajanlom mindenkinek! [rating] => 5.0 [highlight] => [date] => 2024-03-01 [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUM5bU1pcTlRRRAB [reply] => ) ) CSS: .ti-amp-iframe-body{background:#ffffff}.ti-widget.ti-goog{width:100%;display:block;overflow:hidden;text-align:left;direction:ltr;box-sizing:border-box}.ti-widget.ti-goog *,.ti-widget.ti-goog *:after{box-sizing:border-box}.ti-widget.ti-goog *:before,.ti-widget.ti-goog *:after{-webkit-box-ordinal-group:1 !important;content:unset}.ti-widget.ti-goog:before{display:none !important}.ti-widget.ti-goog .ti-row{display:-ms-flexbox;display:flex;-ms-flex-wrap:nowrap;flex-wrap:nowrap}.ti-widget.ti-goog a{text-decoration:underline !important;color:inherit}.ti-widget.ti-goog a.ti-header{text-decoration:none !important}.ti-widget.ti-goog a[href="#"]:not(.ti-show-original-text),.ti-widget.ti-goog a:not([href]){text-decoration:none !important;pointer-events:none}.ti-widget.ti-goog .ti-widget-container,.ti-widget.ti-goog .ti-widget-container *{font-family:inherit;font-size:14px;line-height:1.4em;-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box}.ti-widget.ti-goog strong,.ti-widget.ti-goog strong *{font-weight:bold}.ti-widget.ti-goog .ti-widget-container{display:block;color:#000000;margin-bottom:15px}.ti-widget.ti-goog .ti-widget-container .ti-name{font-weight:bold;font-size:14px;overflow:hidden;padding-right:25px;white-space:nowrap;text-overflow:ellipsis;color:#000000;margin-bottom:2px}.ti-widget.ti-goog .ti-widget-container .ti-name a{text-decoration:none !important;font-size:inherit}.ti-widget.ti-goog .ti-widget-container .ti-name a:hover{text-decoration:underline !important}.ti-widget.ti-goog .ti-widget-container .ti-date{color:#000000;opacity:0.5;font-size:11.2px !important}.ti-widget.ti-goog .ti-profile-img{margin:0 15px 0 0 !important}.ti-widget.ti-goog .ti-profile-img img{width:40px !important;height:40px !important;padding:0px 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(max-width:479px){.ti-widget.ti-goog .ti-controls-dots{display:block !important}}.ti-clickable-link{cursor:pointer} Active Theme: TurboMaster 1.0 Plugins: Akismet Anti-spam: Spam Protection (5.3.2 - active) Fixed Widget (6.2.3 - active) Fluent Forms (5.1.14 - active) Health Check & Troubleshooting (1.7.0 - active) IndexNow (1.0.2 - active) Jetpack (13.3.1 - active) Redis Object Cache (2.5.1 - active) Site Kit by Google (1.124.0 - active) Widgets for Google Reviews (11.8.2 - active) WordPress Importer (0.8.2) WP fail2ban (5.2.2.1 - active) WP fail2ban Blocklist (2.2.1 - active) WP Super Cache (1.12.0 - active) Yoast SEO (22.5 - active)Thanks, we’re checking it!
Hi @waaab
We solved the issue. Could you check it?
Feel free to write us, if you need further assistance,
Trustindex
Hi, thanks for letting me know. I cannot confirm the changes on the live website, however I didn’t receive any plugin update notifications. Did you update the plugin, could you push a plugin update to admins?
BTW, I still have the 6.5.2 version of the js.
https://cdn.trustindex.io/loader.js?ver=6.5.2
Thanks-
This reply was modified 7 months ago by
Please update the plugin to the newest version!
I have just received the update notification and I have updated the plugin.
I confirm that the reviews work correctly and there is no console error anymore. Great job and awesome support!
Thank you.Great, thanks for the update!
Let us know if you need further help!
-
This reply was modified 7 months ago by
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