• Resolved mileskimberley

    (@mileskimberley)


    I cannot publish jobs on using the publish button? I have completed all of the required fields, but it will not let me press the publish button?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Mykyta Synelnikov

    (@nsinelnikov)

    Hi @mileskimberley

    Could you clarify what theme do you use? May you make the conflict test and check how it works with WordPress native Twenty Twenty-One theme?

    Some screenshots or screencasts will be helpful

    Let me know,
    Best Regards!

    Thread Starter mileskimberley

    (@mileskimberley)

    Thanks for getting back to me.

    We are using the Salient theme, I can preview the job, but the Publish button won’t allow me to press it?

    I can’t seem to add a screenshot on here?

    Plugin Author Mykyta Synelnikov

    (@nsinelnikov)

    Hi @mileskimberley

    There is my screencast with an active WordPress native Twenty Twenty-One theme. https://watch.screencastify.com/v/LqLuDE70pBaxxqJ8Ww8T

    You may use some services for sharing screenshots or videos. Be careful that these screenshots or videos do not contain confidential information. Only test data.

    Also, you may check the browser console log (F12 -> Console tab) and check if there are some JS issues on your job submission page.

    Let me know your investigations,
    Best Regards!

    Thread Starter mileskimberley

    (@mileskimberley)

    It won’t let me press the publish button and no fields are coming up required. The console does not bring up any JS errors? I still cannot upload a screenshot and would rather not share a video for a clients site?

    Is there any reason or bug that would not allow the publich button to be pressed, even though all of the info is completed?

    Thanks,

    Thread Starter mileskimberley

    (@mileskimberley)

    Hi, do you know a respons to the above at all?

    I am getting the attached error when i try to preview the job?

    Trying to get property 'ID' of non-object in
    /home/250924.cloudwaysapps.com/qqyujkcufv/public_html/wp-content/plugins/js_composer_salient/include/classes/core/class-vc-base.php
    on line
    457
    
    Notice
    : Undefined offset: 0 in
    /home/250924.cloudwaysapps.com/qqyujkcufv/public_html/wp-content/plugins/js_composer_salient/include/classes/core/class-vc-base.php
    on line
    493
    
    Notice
    : Trying to get property 'ID' of non-object in
    /home/250924.cloudwaysapps.com/qqyujkcufv/public_html/wp-content/plugins/js_composer_salient/include/classes/core/class-vc-base.php
    on line
    493

    Thanks.

    Plugin Author Mykyta Synelnikov

    (@nsinelnikov)

    Hi @mileskimberley

    It looks like there are the issues inside js_composer_salient plugin. Please try to disable it and try posting the job again.

    I found the Salient theme in my local machine. There are screenshots and screencasts from my installation

    2022-04-08_16-45-33
    2022-04-08_16-46-46
    2022-04-08_16-35-48
    https://watch.screencastify.com/v/YPRWg9qiwEg10VEs40my

    It looks like the buttons work fine. And sorry for my slow network on the screencast, I’m from Ukraine.

    Please do a conflict test and you will know exactly which plugin or theme you are having problems with. Disable plugins one by one to understand which one breaks the proper work.

    Let me know,
    Best Regards!

    Plugin Author Mykyta Synelnikov

    (@nsinelnikov)

    Hi @mileskimberley

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Cannot Publish Jobs’ is closed to new replies.