Cannot publish customisations

  • I am encountering the same problem as a previous user: I cannot publish changes made using the Customize window. I get the error ‘Looks like something’s gone wrong. Wait a couple seconds, and then try again.’ That topic has been closed but was not resolved publicly, so I cannot see steps to take to overcome the issue.

    Troubleshooting (deactivation of all plugins but the Mesmerize Companion) narrowed it down to the Companion plugin itself as the source of the problem. Uninstalling and reinstalling the plugin did not alleviate the issue. Both theme and Companion are running the latest versions.

    The action when I click ‘Publish’ results in the following error:

    POST https://squamatespod.com/wp-admin/admin-ajax.php 406 (Not Acceptable)
send @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,regenerator-runtime,wp-polyfill,wp-hooks,underscore,customize-base,wp-dom-ready&ver=5.8.1:2
ajax @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,regenerator-runtime,wp-polyfill,wp-hooks,underscore,customize-base,wp-dom-ready&ver=5.8.1:2
s.ajax.s.ajax @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,regenerator-runtime,wp-polyfill,wp-hooks,underscore,customize-base,wp-dom-ready&ver=5.8.1:5
(anonymous) @ wp-util.min.js?ver=5.8.1:2
s.Deferred.s.Deferred @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,regenerator-runtime,wp-polyfill,wp-hooks,underscore,customize-base,wp-dom-ready&ver=5.8.1:5
send @ wp-util.min.js?ver=5.8.1:2
post @ wp-util.min.js?ver=5.8.1:2
t @ customize-controls.min.js?ver=5.8.1:2
save @ customize-controls.min.js?ver=5.8.1:2
(anonymous) @ customizer.bundle.min.js?ver=1.6.126:1
setMultipleMods @ customizer.bundle.min.js?ver=1.6.126:1
_setContent @ customizer.bundle.min.js?ver=1.6.126:1
save @ customizer.bundle.min.js?ver=1.6.126:1
(anonymous) @ customizer.bundle.min.js?ver=1.6.126:1
dispatch @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,regenerator-runtime,wp-polyfill,wp-hooks,underscore,customize-base,wp-dom-ready&ver=5.8.1:2
v.handle @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,regenerator-runtime,wp-polyfill,wp-hooks,underscore,customize-base,wp-dom-ready&ver=5.8.1:2

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support acosmin

    (@acosmin)

    Hi,

    Try to or ask your web host to disable mod_security (if it is enabled) as a test for your website. This is probably caused by a security rule and the server throws a 406 error.

Viewing 1 replies (of 1 total)
  • The topic ‘Cannot publish customisations’ is closed to new replies.