Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi slowsword,

    I am sorry for the inconvenience.
    Are you using a correct user?

    Thread Starter slowsword

    (@slowsword)

    Yes, I tried with an Author and an Administrator account from different browsers and they have the same problem.

    slowsword,

    Just curious, did you by chance edit your php.ini file on the Linux server? I’ve seen a scenario where a user had modified it to allow for larger media uploads, but apparently forgot he had set it really high. It also caused him to have the same issue you are experiencing.

    Another thing to test (if you can) is to deactivate ALL of your plugins and then reactivate them one-by-one checking to see if you can find a culprit. I’d recommend clearing your browser’s cache before checking and even looking in a different browser if you can.

    Thanks,
    Joseph

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Thank you for the help, Joseph!

    Best,
    Pim

    Thread Starter slowsword

    (@slowsword)

    I did modify the upload limit, but just to 10M, i did try reverting it back to 2M then re-made a backup and re-upload and restore it on my windows machine. My windows machine has an upload limit of 20m in order to upload the backup file itself.

    After this it worked!

    Can anyone tell me why this happens? It is a little bit of a pain to have to keep changing the php.ini file size…

    slowsword,

    Glad it’s working!

    I didn’t entirely understand the first paragraph from your last message, but if you are looking for an answer into why this is happening you may want to check with your host about memory limits.

Viewing 6 replies - 1 through 6 (of 6 total)
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