Cannot populate choice values on form

  • Resolved ztwoods

    (@ztwoods)


    10 months, 4 weeks ago

    I am able to view most of the selected record details on the form but I noticed some custom and OOB Choice field values are not displaying (screenshot above) I looked through some of the previous forum items and found similar questions but the examples I found were regarding custom forms. My question in particular applies to displaying choice values (drop-down) on an existing D365 Form.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author alexacrm

    (@alexacrm)

    @ztwoods,

    the values are actually there, but text is lost.

    1. What are the expected values/text pairs for Status Reason (statuscode) column?
    2. What is your Dynamics 365 default language?
    3. Do you have more than one language and if yes then what language is set for the app user (that connects to the instance)?
    • This reply was modified 10 months, 3 weeks ago by alexacrm.
    Thread Starter ztwoods

    (@ztwoods)

    Hello and thanks for the feedback.

    1. What are the expected values/text pairs for Status Reason (statuscode) column? In this case, since the the opportunity status = open, it should be displaying the status reason: “In Bearbeitung”.
    2. What is your Dynamics 365 default language? Base language is german.
    3. Do you have more than one language and if yes then what language is set for the app user (that connects to the instance)? Currently only german installed as base language. I am currently installing english to see if it helps.
    Plugin Author alexacrm

    (@alexacrm)

    Hi there,

    the dropdown on the web page contains values of 1,3,4,5,768060000. Are all of these valid status reasons for the status Open? (Just trying to establish if status is interpreted correctly and translations aren’t being pulled in).

    Also, have you tried setting the form language as per Multilingual Support ? AlexaCRM?

    Thread Starter ztwoods

    (@ztwoods)

    Hi,

    I found the issue: I added the form in ReadOnly mode therefore the values were not being displayed #facepalm

    Is it now possible to filter the status reason values I want to make available? The form is meant for customers but internally there might be other status reasons only applicable to internal sales teams. Is this possible?

    Thanks again for the support and wishing you a great start in the new year.

    Regards,

    Zach W.

    Plugin Author alexacrm

    (@alexacrm)

    Hey Zach,

    thanks for solving the mystery – though it’s odd that readonly mode didn’t display the value – it should have, if you set the form language right.

    To filter the values, you’d have to either use a custom form, modify the twig template used for rendering the choice type column, or use javascript to adjust options on the client side.

Viewing 5 replies - 1 through 5 (of 5 total)
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