Cannot place order of product on backorder

  • Resolved janbrokes

    (@janbrokes)


    4 years, 1 month ago

    Hello, i am not sure if it is bug or normal behaviour.
    I set product manage stock : 0, but available on backorder and notify custommer.

    If i try to place order of this product i stay on checkout page with blank error message: https://snipboard.io/pyqlue.jpg
    .
    In administration order is placed but form visitors point of view its not placed

    Have you any idea how to fix it?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello,

    I set product manage stock : 0, but available on backorder and notify custommer.

    With this settings, the message “Available on backorder” displays on the single product page, not checkout by default. For more information, please check out this page: https://docs.woocommerce.com/document/managing-products/#section-25

    If i try to place order of this product i stay on checkout page with blank error message: https://snipboard.io/pyqlue.jpg

    It looks like this is a separate issue, not related to the stock settings. If a blank error message is showing on the checkout page, it’s usually caused by a conflict with your theme or with another plugin. To determine what’s causing the issue, please temporarily switch your theme back to Storefront and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable plugins one-by-one until you find the one that’s causing the conflict.

    MayKato

    (@maykato)

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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