Cannot optimize Wordfence firewall

  • Resolved Manuel

    (@marowi)


    2 months, 3 weeks ago

    Hello,

    Normally the Wordfence setup always works without any problems. On a site that I now had to migrate to a new Hetzner server, the activation of the optimized firewall no longer works. The button can be clicked and the popup appears with the note to save the .htaccess etc. but it is not activated afterwards.

    https://ibb.co/hB5Nx54

    I have also seen that the .htacces in the root directory has been changed, but only the following content has been added:

    # Wordfence WAF
    # END Wordfence WAF

    The wordfence-waf.php was also added, but no .user.ini file.

    The Diagnostics page also states:

    WAF auto prepend active = no

    Do you have any idea what the problem is?

    Best regards
    Manuel

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfphil

    (@wfphil)

    Hi @marowi

    It appears that something on your web server is preventing us from adding all necessary code to the HTACCESS file so it will need to be set manually.

    Please send your Wordfence diagnostics report.

    Update to the latest version of Wordfence if you haven’t already done so.

    Please send your Wordfence diagnostics report. Go to the top of the “Diagnostics” tab on the Wordfence “Tools” page. There will be a “SEND REPORT BY EMAIL” button to send the diagnostics report. Enter wftest [at] wordfence [dot] com as the email and marowi as the forum username please.
    Once you have emailed me the diagnostics report can you reply here to let me know that it has been sent. This is important in the unlikely event that your installation of WordPress is having an issue with sending mail.

    Thread Starter Manuel

    (@marowi)

    Hi @wfphil

    Thank you very much for your help.

    I have sent the diagnostics report.

    Plugin Support wfphil

    (@wfphil)

    Hi @marowi

    The user_ini.filename PHP directive has been disabled on the server. Please ask your hosting provider to enable it and set the default string value to .user.ini and you should then be able to optimize the firewall.

Viewing 3 replies - 1 through 3 (of 3 total)
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