Cannot optimize the WordFence Firewall

  • Resolved camstockbiotech

    (@camstockbiotech)


    5 years, 9 months ago

    Hey there,
    I’m getting “We were unable to make changes to the .htcaccess file.” etc.

    My IT guy says “The .htaccess file has full permissions for all users so it must be something else.” He’s out of town this week so that is a dead end.

    I’d appreciate any help you can provide. Thank you

    Camie

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey @camstockbiotech,

    Do you have any other plugins that are able to write to the file?

    Do you happen to have any other security-related plugins?

    In order to make sure which Firewall setup you should be using:

    Go to the Wordfence Tools page
    Click the Diagnostics tab
    In the Other Tests section (near the bottom of the page), click the link that reads “Click to view your system’s configuration in a new window“. This will open a Wordfence System Info page
    Check the Server API field. Is it consistent with the parameter which is “Recommended based on our tests“?

    https://www.wordfence.com/help/firewall/optimizing-the-firewall/troubleshooting/

    Thanks,

    Gerroald

Viewing 1 replies (of 1 total)
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