Cannot open Custom Fonts Backend – 301 Redirect

  • Resolved preymann

    (@preymann)


    3 years ago

    Hi Support Team,
    I installed your plugin on a new wordpress site. But every time I click in the backend on Custom Fonts (…/wp-admin/edit-tags.php?taxonomy=bsf_custom_fonts) it redirect directly to the wordpress backend startpage.

    In the console I see the 301 redirect. I’m not able to access the backend page. What can I do?

    Thanks and Regards
    Patrick

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @preymann,

    We are sorry for the delay.

    Have you tried deactivating the other plugins installed on your site? Just in case there’s a plugin conflict.

    Also, what theme you are using on your site?

    Looking forward to hearing from you.

    Kind regards,
    Herman ??

    P.S. We recommend reaching out to us through our Support Portal for faster help and resolution as mentioned here.

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    I am closing off this topic due to the lack of activity. Feel free to reply to this thread or open a new topic if you need further assistance.

    Kind regards,
    Herman ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Cannot open Custom Fonts Backend – 301 Redirect’ is closed to new replies.