Cannot manual refresh feed

  • Resolved raymond621

    (@raymond621)


    5 years, 3 months ago

    Hi Support

    I am working on a google shopping feed. The feed works fine as always but everytime when click on manual refresh, the feed is bugged. Products started disppearing from feed and product IDs are duplicated. I suspect this is a caching problem so I deleted all caching plugins and clear cache. It is still not working.

    Under plugin settings>plugin system check, wp-cron job enabled is “TRUE”

    What seems to be the problem?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi Raymond,

    That does indeed seem like a caching issue but since you tried to rule that our already we don’t know what could be causing it.

    Would you be so kind as to reach out to [email protected]? Please reference this topic in your email. We will take it from there.

    All the best,
    Eva

    Thread Starter raymond621

    (@raymond621)

    Hello

    I have just sent them an email. Is there any difference between asking the support team via email and writing under the support forum here?

    Hi,

    Assuming the issue at hand has been resolved and/or our support is no longer needed I am going to close this topic for now for housekeeping reasons.

    Don’t hesitate to reach out to us again whenever you need our help.

    All the best,
    Eva

Viewing 3 replies - 1 through 3 (of 3 total)
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