• Resolved wordpressdenise

    (@wordpressdenise)


    Hi Community I really need some help.

    I signed up to a wordpress account with a my email.

    Then I bought my domain and hosting from site ground and through that site created a wordpress site using my email.

    I noticed that I actually had two accounts because as I edited the site I created through siteground on wordpress it would not change the first site I had created just on the wordpress website. They were both an account through the same email so I decided to delete the first one that I created in wordpress.

    Since then I have still been able to login to my wordpress site and edit it, but for some reason if I try to login to wordpress alone (not through my site/wp-admin) it says that my account has been deleted and that I cannot login.

    My other problem is now that I also cannot attach my jetpack to my site (the automated tax plugin). When I try to login/register using my email is says that I my account is deleted just like wordpress. I am confused how this works because wordpress and jetpack are separate but I am wondering if this is influenced by my deleting of my first account.

    Can someone please help me and let me know how to fix this. I have created a new account just so I can login and post this comment.

    The page I need help with: [log in to see the link]

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  • Thread Starter wordpressdenise

    (@wordpressdenise)

    *Email

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @wordpressdenise,

    This particular forum is for questions which are directly related to the features and functionality of the free WooCommerce plugin. It does not, however, offer support for questions related to any extensions or themes which can work with WooCommerce or WordPress.com user accounts.

    If you require assistance with a WordPress.com user account you can reach out to the support team from this page below.

    https://wordpress.com/support/

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Cannot Login to WordPress Account/Multiple accounts Attached to one email’ is closed to new replies.