Cannot login in my account

  • Resolved jaguattina

    (@jaguattina)


    2 years, 11 months ago

    Hi i purchased the Compliance Premium licence but now i cannot login into my account to retrieve my API KEY.
    I insert email and password but i get the authentication message “Error: Invalid username or password”. Please help me!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @jaguattina,

    As per the Forum Guidelines, we are unfortunately not allowed to provide support for the Premium plugin on the WordPress Support Forums.

    Please submit a ticket on https://complianz.io/support/, we will gladly assist further.

    Kind regards,
    Jarno

    Thread Starter jaguattina

    (@jaguattina)

    I cannot open a ticket for the premium plugin cause in the form, the field API KEY is required and i don’t have this key which is what i’m trying to find!! :(((

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @jaguattina,

    Please skip the License Key field in this case, we will still receive your ticket.

    Just let me know if that works!

    Kind regards,
    Jarno

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    I take it you contacted us in the meantime? If not, you can also contact us by mail: support(at)complianz.io

Viewing 4 replies - 1 through 4 (of 4 total)
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