Cannot login after account activation.

  • Resolved danoobdev

    (@danoobdev)


    8 months ago

    Hi,
    As per stated in the title above, I’m unable to login my test account due to wrong password (which supposed to be the right one). I reset the password for this test account twice, directly send password reset link in User list and by forgetting password. I even tried login using username instead of email address. Still receiving ‘failed login attempts’ notice until I deactivate this plugin.

    Currently on WP 6.4.3, woodmart theme, using plugins:
    Woocommerce
    BBQ Firewall
    WP Super Cache
    Wordfence
    Limit Login Attempts Reloaded
    Login No Captcha reCAPTCHA (Google)

    Really hope I didn’t have to encounter this issue to combat against unverified/spam accounts. Otherwise this plugin would be perfect!

    • This topic was modified 8 months ago by danoobdev.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @danoobdev,

    Thank you for bringing the issue to our attention. We apologize for the inconvenience caused by this.

    I have escalated this with our development team. They will back to you as soon as possible.

    Kind regards,
    Moshtafizur

    Plugin Contributor Pablo Pacheco

    (@karzin)

    Hi,

    Although you said the user is verified, please, make sure that he really is, and maybe, try to unverify and verify him again manually on the admin users page.

    Also, please try some different options on Advanced > Authenticate filter.

    Let me know if it helps.

    Hi there,

    I hope you are well and safe.

    We haven’t received any reply regarding the issue. So, we are going to mark the ticket as “Resolved”. But if you have any questions, then please let us know.

    Kind regards,
    Moshtafizur

Viewing 3 replies - 1 through 3 (of 3 total)
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