Cannot Log Into WordPress: mysgli_sql_exception thrown

  • Resolved speccar

    (@speccar)


    1 year, 5 months ago

    Hello, I’m having an issue logging into my WordPress site and hoping for some guidance. When I go to the login page and enter my login info, it won’t allow me to log in and shows me the below error message.

    mysqli_sql_exception thrown
    Table ‘specialtycarsservicecenter_com_wordpressroot.wp_ngg_gallery’ doesn’t exist

    Thank you in advance for your help!
    Erica

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator bcworkz

    (@bcworkz)

    wp_ngg_gallery is not a default WP table, it belongs to some gallery plugin. Deactivate that plugin by renaming its folder via FTP somewhere in /wp-content/plugins/. Without plugin code looking for its table you should be able to log in. You may then restore the proper folder name.

    Before reactivating the plugin, seek guidance through its dedicated support channel. The lack of a necessary table needs to be resolved.

    Thread Starter speccar

    (@speccar)

    bcworkz, thank you very much!! That worked!

Viewing 2 replies - 1 through 2 (of 2 total)
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