Cannot log into wordfence.com

  • Resolved oakridgebbq

    (@oakridgebbq)


    4 years, 2 months ago

    I am a Premium customer and I cannot get logged into wordfence.com because I don’t have the 2FA authenticator or the codes. My website is fine, I’m not locked out there. But, I need to add a new site to wordfence, but I can’t because I can’t get logged in to wordfence.com — and, I can’t get premium level support because I can’t get logged into the wordfence.com. And, there’s no phone number to call or no live online help either.
    Frustrating. Somebody send some smoke signals for me please…

    Mike

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @oakridgebbq and thanks for reaching out to us!

    If you could please send an email to lockout @ wordfence . com and provide your email address that is on the account or username, we can assist you!

    Let me know if you have any issues!

    Thanks!

Viewing 1 replies (of 1 total)
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