Cannot log in to WP after deleting plugin /cookies

  • evvazoe

    (@evvazoe)


    5 years ago

    Hi guys.
    We are stuck with your plugin. It started to influence our site badly and we wanted to delete it. WE have deleted plugin and its files from wp-content folder via FTP, but then this happens and we cannot log in to WP

    Error: Cookies are blocked due to unexpected output. For help, please see this documentation or try the support forums.”

    Fortunately we have been logged on another device so we could continue, but then what happened:
    we have install WP super cache and the problem with logging in disappeared, but we can’t switch caching on. The message is
    The file /autoinstalator/kandara_demo/wp-content/advanced-cache.php already exists. Please manually delete it before using this plugin. If you continue to see this message after deleting it please contact your hosting support.

    when we delete this file via FTP the plug in automatically creates the same file on and on and we are stuck.
    What is worst, we cannot install other plugin, because it detects this WP SC file and cannot work
    HELP!

    • This topic was modified 5 years ago by evvazoe.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter evvazoe

    (@evvazoe)

    We cannot also edit many cockpit pages because of that message:
    The file /autoinstalator/kandara_demo/wp-content/advanced-cache.php already exists. Please manually delete it before using this plugin. If you continue to see this message after deleting it please contact your hosting support.

    Plugin Author Donncha O Caoimh (a11n)

    (@donncha)

    Were you able to delete this file? You could also try reinstalling the plugin. Remove the WP_CACHE define() in wp-config.php to stop WordPress loading the plugin.

    Thread Starter evvazoe

    (@evvazoe)

    Hi.
    No, we werent able to detele it. we just quit and lost all hope.
    Unfortunatelly your advice also didnt work.
    WE deactivated and deleted the plugin.
    When we delete this part of code we have the problem with login, as there shows a message about cookies problem and the login form doesnt work. It works only when the WPSC is installed, activeted and switched on to caching mode.
    (we tried to login from an incognito window, still holding open WP session in other window, to be able to manage our website).

Viewing 3 replies - 1 through 3 (of 3 total)
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