Cannot log in. Error: Warning: require_once() [function.require-once]:

  • Resolved imagerack

    (@imagerack)


    11 years, 8 months ago

    I helping out a friend who owns the website https://nurture-you.com.au. My background is in SEO so I went to log in to make some adjustments however when I went to log in to the WordPress admin area: https://nurture-you.com.au/wp-admin/ it does not bring up a login screen – it brings up an error:

    Warning: require_once() [function.require-once]: Unable to access /home/nurtur3y/public_html/wp-content/themes/pagelines/admin/class.ui.color.php in /home/nurtur3y/public_html/wp-content/themes/pagelines/admin/init.admin.php on line 34

    Warning: require_once(/home/nurtur3y/public_html/wp-content/themes/pagelines/admin/class.ui.color.php) [function.require-once]: failed to open stream: No such file or directory in /home/nurtur3y/public_html/wp-content/themes/pagelines/admin/init.admin.php on line 34

    Fatal error: require_once() [function.require]: Failed opening required ‘/home/nurtur3y/public_html/wp-content/themes/pagelines/admin/class.ui.color.php’ (include_path=’.:/usr/lib/php’) in /home/nurtur3y/public_html/wp-content/themes/pagelines/admin/init.admin.php on line 34

    Up until a couple of weeks ago the admin side of the site was working fine as far as she is aware. I have done some Google research into this error and also looked in these forums. It seems that it is a common error, however in my limited capacity in the technical side of things, I cannot relate the answers to our website.

    Other details:
    Host: Crazy Domains
    I am working on a Mac and have never logged in to the WordPress site before. Do I need to download WordPress software to my computer to login to the wp-admin page and make updates?
    Her friend who created the site has always been able to access it from that URL however now cannot do so (so it’s not just my computer).

    Thanks for your time – apologies for the lack of knowledge in this area.

Viewing 9 replies - 1 through 9 (of 9 total)

  • The site’s theme has been damaged. Try switching to the default theme by renaming:

    wp-content/themes/pagelines

    to:

    wp-content/themes/pagelines-old

    using FTP or whatever file management application the host provides.

    Thread Starter imagerack

    (@imagerack)

    Thanks esmi.

    I’m not familiar with FTP however I can locate the pagelines folder in the cPanel. Are you telling me to rename that folder to pagelines-old?

    If so, what is going to happen to the live website? Will the current (damaged) theme disappear?

    If so, how would I get it back? Or can I ‘fix’ it somehow?

    Thanks for your time.

    Are you telling me to rename that folder to pagelines-old?

    Yes. This should automatically activate the default WordPress theme and allow you back into the back end of the site.

    Thread Starter imagerack

    (@imagerack)

    Thanks, however since I did not add the original theme on to the site I won’t be able to change it back straight away will I?

    Will I need to contact the people who created or bought the theme and ask them to reinstall it after I change it to the default theme, or is there some way that I can change it back to the current theme straight away?

    Will I need to contact the people who created or bought the theme and ask them to reinstall it after I change it to the default theme

    Yes. Do not try to re-activate the old theme in its current state.

    Thread Starter imagerack

    (@imagerack)

    Thanks for your help esmi. This is all done now. For anybody looking for a solution to this problem in the future, I did as esmi said above by logging into cPanel, finding the theme folder ‘pagelines’ and renaming it pagelines-old. There was also a pagelines-child folder I had to rename as ‘pagelines-child-old’. I then was able to log in to WordPress and reinstate the old pagelines theme as per normal under the ‘appearance’ area.

    I have similar issue exactly same as imagerack. Trying to helping out a friend. Does pagelines means the name of theme? I have rttheme running on the website. Even i renamed it but problem persists. Also website does not get to old default theme even though the default theme is in the folder. Kindly suggest..

    Continued… Below is the error that I am getting when logging in

    Warning: require_once() [function.require-once]: Unable to access ./admin.php in /home/swadeshe/public_html/wp-admin/index.php on line 12

    Warning: require_once(./admin.php) [function.require-once]: failed to open stream: No such file or directory in /home/swadeshe/public_html/wp-admin/index.php on line 12

    Fatal error: require_once() [function.require]: Failed opening required ‘./admin.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/swadeshe/public_html/wp-admin/index.php on line 12

    Issue resolved. I copied wp-admin folder from my localhost to server and overwritten all the files and now Dashboard is opening.

Viewing 9 replies - 1 through 9 (of 9 total)
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