Cannot locate text that needs to be changed within admin console

  • Hi there, I’m hoping someone can help me.

    I need to update text on a page of a website I admin but whilst the string appear in the source code, it does not appear as an editable block on the page within the admin console.

    I think the code must be being pulled from another file but I’m unable to find where it’s located. Have tried the plug-in “string locator” but no luck.

    Any suggestions?

    TIA

    • This topic was modified 7 years, 8 months ago by laurenking01.
Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi

    Please provide a link to your site and the string you’re trying to replace.

    Moderator bcworkz

    (@bcworkz)

    If the text is not part of the page edit screen, locate the template file it’s coming from. There are a number of plugins that help you identify any page’s template file. On the template, identify what is causing the text output. If it’s a function call, locate the function declaration and determine where the text is coming from. I’ve run across a theme that pulled content from options as base64 data, so the usual string search methods failed. Working backwards this way from the output allowed me to find it.

    Thread Starter laurenking01

    (@laurenking01)

    https://services.snapper.co.nz/our-solutions/architecture/ 

    <div class=”col-md-12 copy”>
<div class=”container”>
<div class=”col-md-6 txt”>
<h2>Technical Know-how.</h2>
<p class=””>The Snapper development team have specialist skills in Javacard Open Platform, DESfire, NFC, AFC systems and mobile applications. They also work to ISO 14443 for contactless smartcards.</p>
<p class=””>Snapper also uses the full flexibility of AWS Cloud computing to offer customers fast and easy access to a fully resilient and scalable solution, hosted in a region local to your needs. If you prefer to host infrastructure in your own datacentre we can support that too.</p>
<p class=””>Current Standards we have integrated with</p>
<ul>
<li>NZ Bus, Wellington, NZ – Korean Smart Card Company</li>
<li>Wellington NZ KSCC – NZ Bus, Cable Car</li>
<li>Cable Car, Wellington, NZ – Vix Cobra CR6000</li>
<li>Auckland Transport, NZ – NITIS version 0.9/Thales</li>
<li>National Transport Authority of Ireland – Leap Card -in progress</li>
</ul>

    [Moderator note: code fixed. Please wrap code in the backtick character or use the code button.]

    • This reply was modified 7 years, 8 months ago by bdbrown.
    Thread Starter laurenking01

    (@laurenking01)

    I have looked in the template that this page uses and the string isn’t there.

    Hi Lauren

    I cannot see the string at all.

    Clear your cache and let me know if you still this content.

    All the best!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Cannot locate text that needs to be changed within admin console’ is closed to new replies.