Cannot load wprua-level

  • Resolved schaefferx3

    (@schaefferx3)


    2 years, 6 months ago

    I have been using this plugin for years and love it, however, I am now getting this error each time I attempt to edit an existing access level

    Cannot load wprua-level.

    I am on the latest version 2.3 of the plugin and have no security plugins activated that would possibly conflict with this. Any ideas?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Joachim Jensen

    (@intoxstudio)

    Thank you for reporting this.

    Can you show me a screenshot of what that looks like? If the screen is completely white, ie. WordPress is not loaded at all, it may be a false positive by mod_security that causes the issue.

    Thread Starter schaefferx3

    (@schaefferx3)

    See screenshot here https://ibb.co/2h7TQXz

    Plugin Author Joachim Jensen

    (@intoxstudio)

    Thank you for the screenshot.

    I can see where this error gets triggered by WordPress, but it should only happen if:
    1. The plugin was not installed properly/is missing files somehow
    2. Another plugin alters the way admin pages are loaded

    To rule out these would be the causes, would it be possible to:
    1. Reinstall RUA
    2. Deactivate all other plugins temporarily

    and then check if you still see the same error message.

Viewing 3 replies - 1 through 3 (of 3 total)
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