Cannot keep products in a Collection

  • Hi, love this Plugin – it’s just what I need to recreate how Collections work in Shopify!

    However there is some really strange behaviour in assigning products to a Collection. Some (but not all) products, when added to a Collection are added OK, I can click on the collection via the front-end and it displays all the products in them. But they are removed from the collection a few minutes later. Is there any reason for this?

    I have been assigning the Collection via bulk-editing in the Woocommerce/All Products page. When creating/editing on the single product page, I cannot add them to a Collection because when select Collections via Screen Options, no additional fields are shown. When I tick the Collections box via Screen Options, the next time I edit a product this box is unticked.

    This is using WordPress 6.1.1 and PHP 8.0 (FastCGI). I have tested different versions of PHP and the same behaviour happens. Also have disabled all plugins except Woocommerce and this and it still happens.

    Happy to provide access to our test site if this helps. Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi @waldopepper,

    I create new collection and check that the products added to collection still show correctly after a few minutes.

    Can you send us the screenshots of back-end settings and front-end issue to check and help you?

    Regards,

    Thread Starter waldopepper

    (@waldopepper)

    Hi @miemie here are the settings for the plugin, is that what you mean? I just updated to the new version and the same issue is happening.

    Example update, bulk-editing 2 products to add to the ‘Reed Good Roasters’ collection.

    They updated OK and showed in this category for about 3 minutes and showed when listing the collection on the Woocommerce shop page too.

    Then they suddenly weren’t assigned to any collection again:

    When I assign them to a collection via the Collection page (and search for them) they are assigned OK and stay fine, it’s just when editing via the Woo All Products page that this happens. I need to be able to assign them via this page because I will have hundreds of products so using the plugin search method will take too long. Thanks

    I am having this same issue as well. Except I have wordpress. I add a product to a collection and a few minutes later it completely disappears. Please help.

    Thread Starter waldopepper

    (@waldopepper)

    Thanks @neivis1314 glad I’m not alone! I’m also using WordPress (I mentioned Shopify because this Plugin recreates Shopify Collections).

    It seems as though there is a bug that creates this issue for more than one user, if someone could look into this, that would be great.

    • This reply was modified 1 year, 7 months ago by waldopepper.
    Thread Starter waldopepper

    (@waldopepper)

    Hi! Any update on this bug? Thanks

    Thread Starter waldopepper

    (@waldopepper)

    Hello @miemie This is my quarterly check-in to see if this major bug might be looked at please!?

    Hi @miemie We are having the same issue.

Viewing 7 replies - 1 through 7 (of 7 total)
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