• Resolved josephricafort

    (@josephricafort)


    Hi, I have a product that I wanted to offer as both printable + downloadable. Every time I attach I add a downloadable product to a product that integrates with Printful, it doesn’t sync whenever a customer purchases it.

    I need this feature so badly. Can someone help me with some settings that I might need to do?

    For the last resort, I am willing to buy a plugin or do a code modification if someone can guide me on the right path?

    Thanks for your guidance.

    Joseph

    The page I need help with: [log in to see the link]

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  • Plugin Contributor kievins

    (@kievins)

    Hey,

    Printful only syncs products that have product type simple or variable and that are not checked as virtual or downloadable. If you need to attach a file download to the product you must do so using other methods. There might be a plugin out there that provides this feature, but unfortunately I will not be able to give specific recommendations.

    Let me know if I you have any other questions ??

Viewing 1 replies (of 1 total)
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