Cannot install Updraft on VPS

  • Resolved darrylhadfield

    (@darrylhadfield)


    4 years, 6 months ago

    On a fresh WP 5.4.1 install, I go to plugins, add new plugin, find updraftplus, and click ‘install now’.

    I get “Installing…” and a spinner on the “install now” button for a period of time, then “Update Failed!” and error code shown below.

    Help?

    Installation failed: <!DOCTYPE html> 500 Internal Server Error html{overflow-y:scroll;color:#000;font:400 62.5%/1.4 "Helvetica Neue",Helvetica,Arial,sans-serif;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%;-webkit-tap-highlight-color:transparent}body,html{height:100%;min-height:100%}body{margin:0;font-size:1.3rem;background:#fff;color:#000}a{cursor:pointer;text-decoration:none;color:#2498e3;background-color:transparent}a:active,a:hover{text-decoration:underline;color:#188dd9;outline:0}h1,h2{margin:0 0 .5rem;color:#444;font-weight:400;line-height:1}h1{font-size:2.4rem}h2{font-size:3.6rem}.error-code{color:#f47755;font-size:8rem;line-height:1}p{margin:1.2rem 0}p.lead{font-size:1.6rem;color:#4f5a64}hr{box-sizing:content-box;height:0;margin:2.4rem 0;border:0;border-top:1px solid #ddd}.page{display:-webkit-box;display:-ms-flexbox;display:flex;min-height:100vh}.page:before{display:block;content:'';-webkit-box-flex:0;-ms-flex:0 1 474px;flex:0 1 474px;background:#38444f 50% 6em 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a:hover{text-decoration:none;background:#23a7de;color:#fff}@media(max-width:959px){.page:before{-ms-flex-preferred-size:400px;flex-basis:400px;background-position:50% 4rem}.main{padding:5rem}}@media(max-width:769px){.page{-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column}.page:before{-ms-flex-preferred-size:250px;flex-basis:250px;background-position:5rem -4.8rem;background-size:166px auto}.main{min-height:0;-webkit-box-flex:0;-ms-flex:none;flex:none}}@media(max-width:479px){h2{font-size:3rem}.main{padding:3rem}} Server Error 500 Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error. More information about this error may be available in the server error log. That's what you can do Reload Page Back to Previous Page Home Page

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    A ‘500 Internal Server error’ is a generic error code that indicates that ‘something’ has gone wrong on the server itself.

    You could contact your hosts/server admin and ask them to check the PHP error logs. The logs should contain further information on the exact error that is occurring.

    Regards,
    Bryle

    Thread Starter darrylhadfield

    (@darrylhadfield)

    Been there done that; it’s throwing an AWS error now, which is definitely not a server issue…

    {{#if first_instance}} …AWS logo…
    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    …. and there’s nothing in my inbox from the website, not in spam, nothing, about this.

    Help?

    Plugin Author David Anderson

    (@davidanderson)

    What happens if you try to install a different plugin?

    Plugins themselves aren’t involved in installing themselves. That’s WordPress core, which downloads the zip file, and unzips it (that’s all). The plugin isn’t invoked until it is activated.

    Thread Starter darrylhadfield

    (@darrylhadfield)

    Looks like something was funky with the package – I had to manually uninstall the plugin, then I pulled the latest and it installed okay – unlike before – and I can get into settings, without the AWS error popping up.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Cannot install Updraft on VPS’ is closed to new replies.