Cannot Install Error

  • Resolved AspieSoft

    (@aspiesoft)


    6 months, 4 weeks ago

    Installation failed: Could not copy file. better-wp-security/core/modules/core/entries/solid-welcome/components/images/user-security.png

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @aspiesoft, glad you reached out!

    Running into this error during installation can be due to the following:

    • lack of disk space – WordPress requires sufficient space to download, unzip, and move the plugin files during the installation process
    • file permissions issue – You may check?WP Admin > Tools > Site Health > Info > Filesystem Permissions?if paths are all “writable”?
    • server-side restriction – Try to download that missing PNG file and upload it via SFTP and see if it works

    I’d highly recommend checking the above areas with your hosting provider for more insights.

    You can also try to manually install the plugin via SFTP or your hosting file manager.

    Let us know what you can find.

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi there,

    I hope the previous reply was helpful. Tracking notifications on this forum can become tricky over time, and since we haven’t received a response, I’ll mark this post resolved.

    If you still require further assistance, feel free to open a new support topic, and we’d be happy to assist.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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