Cannot import templates

  • Resolved iliasup

    (@iliasup)


    5 years, 6 months ago

    Hi there,

    Congratulations for Gutentor!

    I have tried to import templates in several websites just to see if I am doing anything wrong. The templates are just loading without finally getting imported.

    I have the latest wordpress update and I have tested Gutentor in multiple themes. I can only use Gutentor blocks. What could be the issue?

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author gutentor

    (@gutentor)

    Hello @iliasup,

    Thank you so much for recognizing our efforts.

    We just tried again to reproduce the issue but couldn’t replicate the issue.
    Can you please let us know the other plugins and theme you are using.

    Note: You must be connected to the internet to fetch images.

    Best Regards!

    Thread Starter iliasup

    (@iliasup)

    @gutentor Thanks for the immediate response, I really want to use Gutentor.

    I have tested Gutentor in Generatepress, Supermag (Acme themes) and Twenty Nineteen. The common plugings I am using are:

    -Autoptimize (I ‘ve tested deactivation)
    -Akismet
    -Contact Form7 (I ‘ve tested deactivation)
    -Mailchimp
    -Sassy Social Share (I ‘ve tested deactivation)
    -Wordfence (I ‘ve tested deactivation)
    -Wp Super Cache (I ‘ve tested deactivation)
    -Yoast (I ‘ve tested deactivation)

    Plugin Author gutentor

    (@gutentor)

    @iliasup It is a very strange issue.
    We just tested with the following environment and block and template library is imported without any issue.

    Theme: SuperMag

    Plugin ( All Active )
    -Autoptimize
    -Akismet
    -Contact Form7
    -Mailchimp
    -Sassy Social Share
    -Wordfence
    -Wp Super Cache
    -Yoast

    Can you please see in the browser console and let us know if there is any error.

    Best Regards!

    Thread Starter iliasup

    (@iliasup)

    Yes, I can see an error but I don’t know what it means

    Uncaught (in promise) TypeError: Cannot convert undefined or null to object
    at Function.keys (<anonymous>)
    at t.value (blocks.build.js?ver=1.0.9:1)
    at t.<anonymous> (blocks.build.js?ver=1.0.9:1)
    at n (blocks.build.js?ver=1.0.9:1)
    at Generator._invoke (blocks.build.js?ver=1.0.9:1)
    at Generator.e.<computed> [as next] (blocks.build.js?ver=1.0.9:1)
    at n (blocks.build.js?ver=1.0.9:1)
    at blocks.build.js?ver=1.0.9:1

    Thread Starter iliasup

    (@iliasup)

    Problem solved with your last update! Thank you! 5 stars people…

    Thanks!

    Plugin Author gutentor

    (@gutentor)

    Hello @iliasup ,
    We are happy to know the issue has been solved on your site.
    Best Regards

Viewing 7 replies - 1 through 7 (of 7 total)
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