Cannot handle connection

  • Resolved echindik

    (@echindik)


    4 years, 3 months ago

    Hello,
    I have a problem, when I go to the plugin settings page within my WP dashboard and press the “Manage Connection” button, it redirects me to a Facebook page.
    The Facebook page shows me the following error:
    Error on managing Facebook Business Extension
    Set up a Facebook business extension so you can manage settings.
    return to homepage
    .
    .
    Someone could help me? You need to disable the Messenger option,

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @echindik,

    Thanks for reaching out about Facebook for WooCommerce! I’m sorry that you’re running into this error, but I’ll be happy to help.

    As a starting point, could you please tell me which version of the plugin that you’re running? Since you’re seeing the “Manage Connection” button, it sounds like you were previously connected successfully to your Facebook account – is this correct, or have you not been able to connect at all?

    Thanks,

    Jennifer

    Hey @echindik,

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,
    Tamara ??

Viewing 2 replies - 1 through 2 (of 2 total)
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