Cannot get WP form to deliver email

  • Resolved storylinesocialmedia

    (@storylinesocialmedia)


    3 years, 1 month ago

    Hello,

    I’ve followed this guide: https://www.dreamhost.com/blog/how-to-fix-wordpress-not-sending-email/

    I cannot get the contact form on this homepage to deliver an email notification to [email protected] after form is submitted. Homepage: menswearmedia.com

    Below is error log:

    Versions:
WordPress: 5.9
WordPress MS: No
PHP: 7.4.15
WP Mail SMTP: 3.2.1

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: Could not authenticate.
Host: smtp.dreamhost.com
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: OpenSSL 1.1.0g  2 Nov 2017

Debug:
Email Source: Contact Form 7
Mailer: Other SMTP
SMTP Error: Could not authenticate.
Email Source: WP Mail SMTP
Mailer: Other SMTP
SMTP Error: Could not authenticate.

SMTP Debug:

2022-01-30 02:24:27 Connection: opening to smtp.dreamhost.com:587, timeout=300, options=array()

2022-01-30 02:24:27 Connection: opened

2022-01-30 02:24:28 SERVER -> CLIENT: 220 pdx1-sub0-mail-a234.dreamhost.com ESMTP

2022-01-30 02:24:28 CLIENT -> SERVER: EHLO www.menswearmedia.com

2022-01-30 02:24:28 SERVER -> CLIENT: 250-pdx1-sub0-mail-a234.dreamhost.com250-PIPELINING250-SIZE 40960000250-ETRN250-STARTTLS250-AUTH PLAIN LOGIN250-AUTH=PLAIN LOGIN250-ENHANCEDSTATUSCODES250-8BITMIME250 CHUNKING

2022-01-30 02:24:28 CLIENT -> SERVER: STARTTLS

2022-01-30 02:24:28 SERVER -> CLIENT: 220 2.0.0 Ready to start TLS

2022-01-30 02:24:28 CLIENT -> SERVER: EHLO www.menswearmedia.com

2022-01-30 02:24:28 SERVER -> CLIENT: 250-pdx1-sub0-mail-a234.dreamhost.com250-PIPELINING250-SIZE 40960000250-ETRN250-AUTH PLAIN LOGIN250-AUTH=PLAIN LOGIN250-ENHANCEDSTATUSCODES250-8BITMIME250 CHUNKING

2022-01-30 02:24:28 CLIENT -> SERVER: AUTH LOGIN

2022-01-30 02:24:28 SERVER -> CLIENT: 334 VXNlcm5hbWU6

2022-01-30 02:24:28 CLIENT -> SERVER: [credentials hidden]

2022-01-30 02:24:28 SERVER -> CLIENT: 334 UGFzc3dvcmQ6

2022-01-30 02:24:28 CLIENT -> SERVER: [credentials hidden]

2022-01-30 02:24:32 SERVER -> CLIENT: 535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6

2022-01-30 02:24:32 SMTP ERROR: Password command failed: 535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6

SMTP Error: Could not authenticate.

2022-01-30 02:24:32 CLIENT -> SERVER: QUIT

2022-01-30 02:24:32 SERVER -> CLIENT: 221 2.0.0 Bye

2022-01-30 02:24:32 Connection: closed

SMTP Error: Could not authenticate.

    The page I need help with: [log in to see the link]

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