Cannot get the thumbnail to change even when selecting the url

Hi Brian,

Please, call me Michael. Mr Ott is my Father.

In Settings -> Facebook Thumbnail Fixer one of the topics is “Occasionally it doesn’t work. What’s going on?” which describes how you can fix the issue very easily. It’s not the fault of the plug-in, but rather Facebook scraper not doing it’s job properly and so you just need run your website URL through the official Facebook debugger (https://developers.facebook.com/tools/debug/og/object/).

Anyway, I’ve just done it for you and it’s all good now.

So the thumbnail works but you still have a different problem – you have more than one set of open graph tags being output. One set by my plug-in and another set (perhaps from a different plugin). It’ snot causing any dramas with your homepage thumbnail but it might cause other issues.

Michael, thanks for getting back to me and for fixing my issue.

Now, I have no idea what you mean by open graph tags. I mean, I have seen the phrase, but I would not know what to do to correct the problem you see. Is it a matter of disabling a particular plugin?

Thanks

Hi Brian,

So open graph tags are tags specifically targeted by social media services like Facebook, Google+, Twitter etc to gather information about the page, such as title, description, image and more. If you look at the source code of any of your pages you’ll see (in the head) a bunch of tags, like these three for example:

<meta property="og:title" content="The Page Name" />
<meta property="og:description" content="A description about the page" />
<meta property="og:image" content="https://yourdomain.com/your-image.jpg" />

The problem for some people is that if their website doesn’t have open graph tags, then when their website/page is shared on – let’s say Facebook – Facebook will show the first image it finds on the page, a portion of the content and perhaps an insignificant description and that’s not always the desirable.

That’s where my plugin comes in.

So getting back to the original I mentioned. Your website is showing more than one set of open graph tags. My plug-in is certainly outputting one set. View the source and search for og:type and you’ll see two instances in separate groups (The Facebook debugger tool is showing an error because of it and may cause dramas down the track).

The chances are it’s another plug-in that is outputting the other set, or it could be your theme. I can’t really tell but you can start by disabling plugins until you only see one set of open graph tags in the source.

I hope that helps.