Cannot Fully Install WordFence

  • Resolved dlovas1

    (@dlovas1)


    4 years, 9 months ago

    I get the following when I try to install WordFence.

    Wordfence could not register with the Wordfence scanning servers when it activated. You can try to fix this by deactivating Wordfence and then activating it again, so Wordfence will retry registering for you. If you keep seeing this error, it usually means your WordPress server can’t connect to our scanning servers, or your wfConfig database table cannot be created to save the key. You can try asking your host to allow your server to connect to noc1.wordfence.com or check the wfConfig database table and database privileges.

    I’ve tried deactivating and reactivating, but no luck.

    I checked my database, and the WF tables are not being created.

    How do I resolve this? It is happening on about 7 of my sites on the same server.

    • This topic was modified 4 years, 9 months ago by dlovas1.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey @dlovas1,

    This looks like some of the database tables weren’t created when Wordfence did the upgrade or was installed. Can you try going to Dashboard > Global Options > Wordfence General Options and Checking “Delete Wordfence tables and data on deactivation”. Save the changes (top right corner of screen). Deactivate the plugin and then reactivate it. This will wipe all the settings so if you want to save what you have use the import/export options below that section to export a key that contains the current settings so you can import them later. This should recreate the database tables which should fix your issue. Let me know.

    Please check database permissions as well. If all of them aren’t green on the Tools > Diagnostics page in the MySQL section, it could be that the tables weren’t able to be created

    Please let me know what you find.

    Thanks,

    Gerroald.

    Same here:
    I have errors:
    Wordfence Config Ability to save Wordfence settings to the database.

    Checking basic config reading/writing
    X Basic config writing
    Checking serialized config reading/writing
    X Serialized config writing
    I get a continuous (resume installation) popup so I cannot go to plugins to delete the plugin
    Wordfence could not register with the Wordfence scanning servers when it activated. You can try to fix this by deactivating Wordfence and then activating it again, so Wordfence will retry registering for you. If you keep seeing this error, it usually means your WordPress server can’t connect to our scanning servers, or your wfConfig database table cannot be created to save the key. You can try asking your host to allow your server to connect to noc1.wordfence.com or check the wfConfig database table and database privileges.

    Hey @companyv,

    Can you please start a new thread per the Forum Guidelines? They may look the same, but it also may be different.

    Once you’ve started the new thread can you send me a Diagnostics report so I can get a better overview of your environment? Please navigate to Wordfence > Tools > Diagnostics. Here you can select SEND REPORT BY EMAIL. Please include your www.remarpro.com username and update the new thread after you’ve sent it.

    Thanks,

    Gerroald

    Hey @dlovas1,

    We haven’t heard back from you in a while, so I’ve gone ahead and marked this thread as resolved.

    Please feel free to open another thread if you’re still having issues with Wordfence.

    Thanks,

    Gerroald

Viewing 4 replies - 1 through 4 (of 4 total)
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