Cannot find Click-Desk code on my site

Inspecting your site’s source, found the ClickDesk code in Footer right section.

Please check the widgets page for Footer right section.

( wp-admin/widgets.php )

If it is not present there, you might want to check the footer related pages in your theme.

( /wp-admin/theme-editor.php )

Hi Ravi,

Thanks a lot for your quick reply. As a matter of fact, I am unable to find the code in either of the files you mentioned. Its feels like some more digging is required……

Hi Qaiser

I checked your website and found the ClickDesk Code on it. It looks like you pasted the code manually on your website.

I would appreciate if you can check for the code on your Footer file. Please login to your WordPress Dashboard and navigate to Appearance > Editor > Footer and check if you are able to find the code here. If yes, please remove it and save your changes.

If you are still unable to find the code, please visit our website https://www.clickdesk.com and chat with one of our agents online.

Thanks

Mike Evans

Hi Mike,

Thanks a lot for your detailed reply. I can paste the Footer file here, but I can’t find the code there as well. This is what the Clickdesk people have told me too. Let me try with them again, if luck prevails.

Here is the footer code

<?php global $NHP_Options;

    if($NHP_Options->get("footer_color_style") == "light") {}
    else {
        echo '<div id="darkf">';
    } ?>

  <section id="footer" role="contentinfo">

    <div class="row">

    <div class="three2 columns">
        <?php dynamic_sidebar('sidebar-footer-col1');?>
    </div>

    <div class="three2 columns">
        <?php dynamic_sidebar('sidebar-footer-col2');?>
    </div>

    <div class="three2 columns">
        <?php dynamic_sidebar('sidebar-footer-col3');?>
    </div>

    <div class="three2 columns">
        <?php dynamic_sidebar('sidebar-footer-col4');?>
    </div>
  </div>

  <div class="row dop-row">
    <?php if($NHP_Options->get("footer_display") != "copyright") { ?>

    <div class="three2 columns">

      <section class="adress-icon">
        <?php /*?><div data-picture data-alt="adress-icon" class="inline-icon">
          <div data-src="<?php echo get_template_directory_uri(); ?>/assets/icons/map_w.png"></div>
          <div data-src="<?php echo get_template_directory_uri(); ?>/assets/icons/[email protected]" data-media="(min-width: 400px) and (min-device-pixel-ratio: 1.5)"></div>

          <!--[if (lt IE 9) & (!IEMobile)]>
            <div data-src="<?php echo get_template_directory_uri(); ?>/assets/icons/map_w.png"></div>
          <![endif]-->

          <!-- Fallback content for non-JS browsers. Same img src as the initial, unqualified source element. -->
          <noscript>
            <img src="<?php echo get_template_directory_uri(); ?>/assets/icons/map_w.png" alt="adress-icon" class="adress-icon">
          </noscript>
        </div><?php */?>

        <p><?php echo $NHP_Options->get("footer_contacts_text") ?></p>
      </section>

    </div>

    <div class="three2 columns">

      <section class="widget widget_info">
        <div class="info-widget">
          <div class="subtitle"><?php echo $NHP_Options->get("footer_subtitle_description_text") ?></div>
          <h3><?php echo $NHP_Options->get("footer_title_description_text") ?></h3>

          <p><?php echo $NHP_Options->get("footer_description_text") ?></p>

        </div>
      </section>

    </div>

      <section class="footer-logo">
        <a>/"><img src="<?php echo $NHP_Options->get("custom_footer_logo_upload") ?>" alt="<?php bloginfo('name'); ?>"></a>
      </section>

  <?php
  }
    /*echo '<div id="copyright">'.$NHP_Options->get("copyright_footer").'</div>';*/

    /*if ( $NHP_Options->get("menu_in_footer") =='1'){

      echo '<div class="ten columns"><nav>';
        wp_nav_menu(array('menu' => '$NHP_Options->get("footer_menu_select")', 'menu_class'      => 'footer-menu'));
      echo'</nav></div>';

    }*/

  ?>

  <div class="three2 columns">

      <section class="widget widget_info">
        <div class="info-widget">
          <div class="subtitle"><?php echo $NHP_Options->get("") ?></div>
          <h3><?php echo $NHP_Options->get("") ?></h3>

          <p><?php echo $NHP_Options->get("") ?></p>

        </div>
      </section>

    </div>

  </div>

<!--Footer Left-->

  <div id="copyright">
  	? Copyright 2013 Oakie Tech Ltd. All Rights Reserved. Company Registration No. 07637928. VAT No. 166324900
  </div>

<!--Footer Right-->
  <div id="footernav">
  	<div class="footer-menu"><?php dynamic_sidebar('sidebar-footernav');?></div>
  	<div class="footer-logo">
      <a>/"><img src="<?php echo $NHP_Options->get("custom_footer_logo_upload") ?>" alt="<?php bloginfo('name'); ?>"></a>
    </div>
  </div>

</section>

<?php if($NHP_Options->get("footer_color_style") == "light") {}
else {
    echo '</div>';
} ?>

<a href="#">
  <span></span>
</a>

<?php
if( ($_SERVER['SERVER_NAME'] ==  "theme.crumina.net")&& !is_admin() )
    require_once locate_template('inc/custom_style/custom_style.php'); //Custom style Panel

?>
<script type="text/javascript">
<?php
    echo $NHP_Options->get("google_analytics");
?>
</script>

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Hello
I’m also have same problem , what solution did you use , i see your site is up and running with click . Can you explain the exact methods used