Cannot fetch the thumbnails from this feed

Hi there,

Thank you for using Feedzy!

I imported the feed and the featured images are displayed correctly – https://vertis.d.pr/i/NtG1gI.

It is possible to allow HTML tags to be unstripped by adding the following line to the?wp-config.php?file of your WordPress instance.

define( 'FEEDZY_ALLOW_UNSAFE_HTML', true );

Let me know how it goes!

Thank you for the info. I tried but no luck. Can you please try on your end too, to check?

Hey @tiotrom,

The reason why the images are not displayed on your website is that you use the free version, whereas the <media:thumbnail url="https://videos.trom.tf/lazy-static/previews/f95728c8-e731-4b83-bd80-2959ebfcccdd.jpg"/> implies parsing custom tags, which is a premium feature. As you can see in my previous screenshot, the images are displayed correctly when using the premium version – https://vertis.d.pr/i/NtG1gI.

In the free version, I can confirm that the images are no longer retrieved.

Let me know if there’s anything else I can help you with!

• This reply was modified 9 months, 3 weeks ago by AndreeaR.

I it possible to “test” the pro plugin to see if it works? If it does and I can make Feedzy work well I would perhaps buy it.

Hey @tiotrom,

Because this is a community forum, we cannot offer support for premium features. Please use the dedicated channels for more details – https://themeisle.com/contact/.

Best regards,

Andreea

I see. Ok.

@tiotrom, thank you for your cooperation!