• My export order plugin cannot work suddenly this week.
    It cannot save setting and export order.
    When I tried to export order of 2 weeks, I hanged.

    I did not make any update. Could you please advise how to solve this?

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author algol.plus

    (@algolplus)

    hi

    Could you open section “Misc Settings”, mark “Enable debug output” and press button “export w/o progress” ? Will you see any error messages?

    thanks, Alex

    Plugin Author algol.plus

    (@algolplus)

    hi

    Could you open section “Misc Settings”, mark “Enable debug output” and press button “export w/o progress” ? Will you see any error messages?

    thanks, Alex

    Thread Starter cinny2205

    (@cinny2205)

    It works fine now. Thank you!

    • This reply was modified 5 years, 11 months ago by cinny2205.
    Plugin Author algol.plus

    (@algolplus)

    How have you solved the problem ?

    Thread Starter cinny2205

    (@cinny2205)

    I found the problem is not solved today. It works sometimes only.
    This error was shown
    “Service Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

    Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.”

    Plugin Author algol.plus

    (@algolplus)

    Hello

    Do you have access to webserver logs?
    I need to know exact error message, 503 is useless.
    thanks, Alex

    Thread Starter cinny2205

    (@cinny2205)

    I found the Physical Memory Usage and Physical Memory Usage maxed when I press any button in “Export Orders” admin page.
    The error logs in the ftp are not related to woo-order-export-lite.

    Plugin Author algol.plus

    (@algolplus)

    Hello

    could you run phpmyadmin and delete settings?
    use query

    DELETE FROM wp_options WHERE option_name LIKE “woocommerce-order-export-%”

    thanks, Alex

    • This reply was modified 5 years, 10 months ago by algol.plus.
    Thread Starter cinny2205

    (@cinny2205)

    php error. cannot identify “woocommerce-order-export-%”

    Plugin Author algol.plus

    (@algolplus)

    Please, start phpMyAdmin(not WordPress), select database and run this query

    SELECT * FROM wp_options WHERE option_name LIKE "woocommerce-order-export-%"

    you will see few records, delete them

    • This reply was modified 5 years, 10 months ago by algol.plus.
    Thread Starter cinny2205

    (@cinny2205)

    The result of “woocommerce-order-export-now”

    (30675, ‘woocommerce-order-export-now’, ‘a:83:{s:7:”version”;s:3:”2.0″;s:4:”mode”;s:3:”now”;s:5:”title”;s:0:””;s:15:”skip_empty_file”;b:1;s:11:”log_results”;b:0;s:11:”from_status”;a:0:{}s:9:”to_status”;a:0:{}s:22:”change_order_status_to”;s:0:””;s:8:”statuses”;a:0:{}s:9:”from_date”;s:10:”2019-05-01″;s:7:”to_date”;s:10:”2019-05-08″;s:18:”shipping_locations”;a:0:{}s:16:”shipping_methods”;a:0:{}s:10:”item_names”;a:0:{}s:13:”item_metadata”;a:0:{}s:10:”user_roles”;a:0:{}s:10:”user_names”;a:0:{}s:18:”user_custom_fields”;a:0:{}s:17:”billing_locations”;a:0:{}s:15:”payment_methods”;a:0:{}s:15:”any_coupon_used”;s:1:”0″;s:7:”coupons”;a:0:{}s:19:”order_custom_fields”;a:0:{}s:18:”product_categories”;a:0:{}s:15:”product_vendors”;a:0:{}s:8:”products”;a:0:{}s:18:”product_taxonomies”;a:0:{}s:21:”product_custom_fields”;a:0:{}s:18:”product_attributes”;a:0:{}s:16:”product_itemmeta”;a:0:{}s:6:”format”;s:3:”CSV”;s:25:”format_xls_use_xls_format”;s:1:”0″;s:21:”format_xls_sheet_name”;s:6:”Orders”;s:31:”format_xls_display_column_names”;s:1:”1″;s:21:”format_xls_auto_width”;s:1:”1″;s:24:”format_xls_direction_rtl”;s:1:”0″;s:20:”format_csv_enclosure”;s:1:”””;s:20:”format_csv_delimiter”;s:1:”,”;s:20:”format_csv_linebreak”;s:4:”\\r\\n”;s:31:”format_csv_display_column_names”;s:1:”1″;s:23:”format_csv_add_utf8_bom”;s:1:”0″;s:40:”format_csv_item_rows_start_from_new_line”;s:1:”0″;s:19:”format_csv_encoding”;s:5:”UTF-8″;s:28:”format_csv_delete_linebreaks”;s:1:”0″;s:20:”format_tsv_linebreak”;s:4:”\\r\\n”;s:31:”format_tsv_display_column_names”;s:1:”1″;s:23:”format_tsv_add_utf8_bom”;s:1:”0″;s:19:”format_tsv_encoding”;s:5:”UTF-8″;s:19:”format_xml_root_tag”;s:6:”Orders”;s:20:”format_xml_order_tag”;s:5:”Order”;s:22:”format_xml_product_tag”;s:7:”Product”;s:21:”format_xml_coupon_tag”;s:6:”Coupon”;s:26:”format_xml_prepend_raw_xml”;s:0:””;s:25:”format_xml_append_raw_xml”;s:0:””;s:28:”format_xml_self_closing_tags”;s:1:”1″;s:23:”all_products_from_order”;s:1:”1″;s:19:”skip_refunded_items”;s:1:”1″;s:14:”skip_suborders”;s:1:”0″;s:14:”export_refunds”;s:1:”0″;s:11:”date_format”;s:5:”Y-m-d”;s:11:”time_format”;s:3:”H:i”;s:14:”sort_direction”;s:3:”ASC”;s:4:”sort”;s:8:”order_id”;s:20:”format_number_fields”;s:1:”0″;s:19:”export_all_comments”;s:1:”0″;s:19:”export_refund_notes”;s:1:”0″;s:25:”strip_tags_product_fields”;s:1:”0″;s:13:”cleanup_phone”;s:1:”0″;s:12:”enable_debug”;s:1:”1″;s:21:”format_json_start_tag”;s:1:”[“;s:19:”format_json_end_tag”;s:1:”]”;s:10:”custom_php”;s:1:”0″;s:15:”custom_php_code”;s:0:””;s:20:”mark_exported_orders”;s:1:”0″;s:22:”export_unmarked_orders”;s:1:”0″;s:26:”summary_report_by_products”;s:1:”0″;s:26:”duplicated_fields_settings”;a:2:{s:8:”products”;a:5:{s:6:”repeat”;s:4:”rows”;s:22:”populate_other_columns”;s:1:”1″;s:8:”max_cols”;s:2:”10″;s:8:”group_by”;s:7:”product”;s:14:”line_delimiter”;s:2:”\\n”;}s:7:”coupons”;a:4:{s:6:”repeat”;s:4:”rows”;s:8:”max_cols”;s:2:”10″;s:8:”group_by”;s:7:”product”;s:14:”line_delimiter”;s:2:”\\n”;}}s:12:”order_fields”;a:14:{i:0;a:5:{s:7:”segment”;s:6:”common”;s:3:”key”;s:12:”order_number”;s:5:”label”;s:12:”Order Number”;s:6:”format”;s:6:”string”;s:7:”colname”;s:12:”Order Number”;}i:1;a:5:{s:7:”segment”;s:6:”common”;s:3:”key”;s:10:”order_date”;s:5:”label”;s:10:”Order Date”;s:6:”format”;s:4:”date”;s:7:”colname”;s:10:”Order Date”;}i:2;a:5:{s:7:”segment”;s:6:”common”;s:3:”key”;s:12:”order_status”;s:5:”label”;s:12:”Order Status”;s:6:”format”;s:6:”string”;s:7:”colname”;s:12:”Order Status”;}i:3;a:5:{s:7:”segment”;s:7:”billing”;s:3:”key”;s:18:”billing_first_name”;s:5:”label”;s:20:”First Name (Billing)”;s:6:”format”;s:6:”string”;s:7:”colname”;s:20:”First Name (Billing)”;}i:4;a:5:{s:7:”segment”;s:7:”billing”;s:3:”key”;s:17:”billing_last_name”;s:5:”label”;s:19:”Last Name (Billing)”;s:6:”format”;s:6:”string”;s:7:”colname”;s:19:”Last Name (Billing)”;}i:5;a:5:{s:7:”segment”;s:7:”billing”;s:3:”key”;s:15:”billing_company”;s:5:”label”;s:17:”Company (Billing)”;s:6:”format”;s:6:”string”;s:7:”colname”;s:17:”Company 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(Billing)”;}i:9;a:5:{s:7:”segment”;s:7:”product”;s:3:”key”;s:8:”products”;s:7:”colname”;s:8:”Products”;s:5:”label”;s:8:”Products”;s:6:”format”;s:9:”undefined”;}i:10;a:5:{s:7:”segment”;s:8:”products”;s:3:”key”;s:18:”plain_products_sku”;s:5:”label”;s:3:”SKU”;s:6:”format”;s:6:”string”;s:7:”colname”;s:3:”SKU”;}i:11;a:5:{s:7:”segment”;s:8:”products”;s:3:”key”;s:18:”plain_products_qty”;s:5:”label”;s:8:”Quantity”;s:6:”format”;s:6:”number”;s:7:”colname”;s:8:”Quantity”;}i:12;a:5:{s:7:”segment”;s:8:”products”;s:3:”key”;s:25:”plain_products_item_price”;s:5:”label”;s:9:”Item Cost”;s:6:”format”;s:5:”money”;s:7:”colname”;s:9:”Item Cost”;}i:13;a:5:{s:7:”segment”;s:6:”coupon”;s:3:”key”;s:7:”coupons”;s:7:”colname”;s:7:”Coupons”;s:5:”label”;s:7:”Coupons”;s:6:”format”;s:9:”undefined”;}}s:20:”order_product_fields”;a:5:{i:0;a:5:{s:5:”label”;s:6:”Item #”;s:6:”format”;s:6:”number”;s:7:”colname”;s:6:”Item 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Amount Tax”;s:7:”default”;i:1;s:3:”key”;s:19:”discount_amount_tax”;}}s:2:”id”;s:1:”0″;s:17:”export_rule_field”;s:4:”date”;s:15:”export_filename”;s:28:”orders-%y-%m-%d-%h-%i-%s.csv”;}’, ‘no’),

    I tried to delete, but there is JS error.

    Plugin Author algol.plus

    (@algolplus)

    try to delete it using this SQL

    DELETE FROM wp_options WHERE option_name LIKE "woocommerce-order-export-now"

    Plugin Author algol.plus

    (@algolplus)

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Cannot export order’ is closed to new replies.