Cannot enter dashboard after latest update.

  • Resolved Happy

    (@boslla)


    3 years, 10 months ago

    It’s hitting the PHP Memory_limit (more than 256M) after update the latest version. And I cannot enter dashboard anymore “/wp-admin”. The home page still works.

    “PHP message: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 17844840 bytes) in xxxxxx/wp-includes/wp-db.php on line 2056″ while reading response header from upstream”.

    After changing the plugin directory to another name to disable the plugins, then we can get in the website.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Milind More

    (@milindmore22)

    Hello @boslla

    It seems you have reached the memory limit please try to update the memory limit to 512M

    Add the following line in the wp-config.php file just before the line that says ‘That’s all, stop editing! Happy blogging.’ or contact your hosting provider to increase your memory limit.

    Define('WP_MEMORY_LIMIT', '512M');

    let me know if this helps.

    Same issue, it hasn’t been resolved even after increasing memory_limit. Unfortunately, I cannot locate the file/line from the logs.

    Thread Starter Happy

    (@boslla)

    The max memory is limited to 256M by the server provider.

    That may work but we are not able to test.

    Plugin Support Milind More

    (@milindmore22)

    Hello @boslla

    Can you please send us your site URL along with Site health information using this form so we can investigate it further?

    @sachtbm Please create a new support topic so we can check you case individually.

    @boslla As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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