Cannot enroll in memberships

@uprise,

Do you have any caching plugins enabled? Aggressive page caching can cause this kind of issue. Try disabling the caching and see if that helps.

We recommend disabling caching for logged in users to prevent these kinds of issues.

I’m sure it’s not a Divi issue, for what it’s worth.

If this doesn’t help please post a system report: https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/

Thanks,

I dont have any caching plugins i just installed wordpress then Divi theme then lifter thats the only plugin i have now and here is the system report:
Wordpress
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Home Url: https://cyal-international.com/beta
Site Url: https://cyal-international.com/beta
Login Url: https://cyal-international.com/beta/wp-login.php
Version: 4.9.8
Debug Mode: No
Debug Log: No
Debug Display: Yes
Locale: en_US
Multisite: No
Page For Posts: Not Set
Page On Front: Not Set
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Show On Front: posts
Wp Cron: Yes

Settings
——————————————-

Version: 3.24.3
Db Version: 3.24.3
Course Catalog: Course Catalog (#25) [https://cyal-international.com/beta/courses/]
Membership Catalog: Membership Catalog (#26) [https://cyal-international.com/beta/memberships/]
Student Dashboard: Dashboard (#10) [https://cyal-international.com/beta/dashboard/]
Checkout Page: Purchase (#9) [https://cyal-international.com/beta/purchase/]
Course Catalog Per Page: 9
Course Catalog Sorting: menu_order
Membership Catalog Per Page: 9
Membership Catalog Sorting: menu_order
Site Membership: Not Set
Courses Endpoint: my-courses
Edit Endpoint: edit-account
Lost Password Endpoint: lost-password
Vouchers Endpoint: redeem-voucher
Autogenerate Username: yes
Password Strength Meter: yes
Minimum Password Strength: strong
Terms Required: no
Terms Page: Not Set
Checkout Names: required
Checkout Address: required
Checkout Phone: optional
Checkout Email Confirmation: yes
Open Registration: no
Registration Names: required
Registration Address: optional
Registration Phone: hidden
Registration Voucher: optional
Registration Email Confirmation: no
Account Names: required
Account Address: required
Account Phone: optional
Account Email Confirmation: yes
Confirmation Endpoint: confirm-payment
Force Ssl Checkout: no
Country: US
Currency: USD
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Decimals: 2
Trim Zero Decimals: no
Recurring Payments: yes
Email From Address: [email protected]
Email From Name: Cyal International
Email Footer Text:
Email Header Image:
Cert Bg Width: 800
Cert Bg Height: 616
Cert Legacy Compat: no

Gateways
——————————————-

Manual: Disabled
Manual Logging:
Manual Order: 1

Server
——————————————-

Mysql Version: 5.5.5
Php Curl: Yes
Php Default Timezone: UTC
Php Fsockopen: Yes
Php Max Input Vars: 1000
Php Max Upload Size: 8 MB
Php Memory Limit: 256M
Php Post Max Size: 8M
Php Soap: Yes
Php Suhosin: No
Php Time Limt: 30
Php Version: 5.6.38
Software: Apache
Wp Memory Limit: 40M

Browser
——————————————-

HTTP USER AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.110 Safari/537.36

Theme
——————————————-

Name: Divi
Version: 3.17.6
Themeuri: https://www.elegantthemes.com/gallery/divi/
Authoruri: https://www.elegantthemes.com
Template:
Child Theme: No
Llms Support: No

Plugins
——————————————-

LifterLMS: 3.24.3

Integrations
——————————————-

BbPress: No
BuddyPress: No

Template Overrides
——————————————-

Thanks

@uprise,

Can you provide me with a URL to a membership that I can enroll a test student in to see what’s happening in real time please?

You’ll need to setup a free access plan so I can test the enrollment out.

Thanks,

I activated the plugin again and created a new membership
https://cyal-international.com/beta/memberships/
and for some reason it works now !!

• This reply was modified 6 years, 3 months ago by uprise.