Cannot enroll in demo course

@editorialteamnwu
Hi there,
The first behavior you describe is actually the expected behavior when trying to enroll through a free access plan as a logged in user who has not provided all the required profile information.
Also what you put in the country field?
When filling the user profile from the WordPress dashboard, make sure to use the country code, see:
https://github.com/gocodebox/lifterlms/blob/4.10.0/includes/functions/llms.functions.currency.php#L56
e.g. for United States it’s US, for Italy it’s IT, GB for United Kingdom, and so on…

The real problem there, is that you seem to not see any form in the checkout page, while you should.
Can you please share a link to your website where we can see what’s happening?

Can you also provide us with your System Report?
https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/

Thanks Rocco! I didn’t reaiise it was asking for country code.

The course is here: https://newworld.ac/course/how-to-build-a-learning-management-system-with-lifterlms/

System report to follow.

Cheers,

-=Steve=-

Wordpress
——————————————-

Home Url: https://newworld.ac
Site Url: https://newworld.ac
Login Url: https://newworld.ac/wp-login.php
Version: 5.6
Debug Mode: No
Debug Log: No
Debug Display: Yes
Locale: en_GB
Multisite: No
Page For Posts: University News (#51) [https://newworld.ac/university-news/]
Page On Front: About Us (#149) [https://newworld.ac/]
Permalink Structure: /%postname%/
Show On Front: page
Wp Cron: Yes

Settings
——————————————-

Version: 4.13.0
Db Version: 4.13.0
Course Catalog:(#259) []
Membership Catalog:(#262) []
Student Dashboard:(#266) []
Checkout Page:(#264) []
Course Catalog Per Page: 9
Course Catalog Sorting: menu_order
Membership Catalog Per Page: 9
Membership Catalog Sorting: menu_order
Site Membership: Not Set
Courses Endpoint: my-courses
Edit Endpoint: edit-account
Lost Password Endpoint: lost-password
Vouchers Endpoint: redeem-voucher
Autogenerate Username: yes
Password Strength Meter: yes
Minimum Password Strength: strong
Terms Required: no
Terms Page: Not Set
Checkout Names: required
Checkout Address: required
Checkout Phone: optional
Checkout Email Confirmation: yes
Open Registration: no
Registration Names: required
Registration Address: optional
Registration Phone: hidden
Registration Voucher: optional
Registration Email Confirmation: no
Account Names: required
Account Address: required
Account Phone: optional
Account Email Confirmation: yes
Confirmation Endpoint: confirm-payment
Force Ssl Checkout: no
Country: US
Currency: USD
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Decimals: 2
Trim Zero Decimals: no
Recurring Payments: yes
Email From Address: [email protected]
Email From Name: New World University
Email Footer Text:
Email Header Image:
Cert Bg Width: 800
Cert Bg Height: 616
Cert Legacy Compat: no

Constants
——————————————-

LLMS_REMOVE_ALL_DATA: undefined
LLMS_REST_DISABLE: undefined
LLMS_SITE_FEATURE_RECURRING_PAYMENTS: undefined
LLMS_SITE_IS_CLONE: undefined

Gateways
——————————————-

Manual: Disabled
Manual Logging:
Manual Order: 1

Server
——————————————-

Mysql Version: 5.7.32
Php Curl: Yes
Php Default Timezone: UTC
Php Fsockopen: Yes
Php Max Input Vars: 1000
Php Max Upload Size: 150 MB
Php Memory Limit: 256M
Php Post Max Size: 150M
Php Soap: Yes
Php Suhosin: No
Php Time Limt: 30
Php Version: 7.4.11
Software: Apache
Wp Memory Limit: 40M

Browser
——————————————-

HTTP USER AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 11_1_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36

Theme
——————————————-

Name: Education Hub Pro
Version: 3.5
Themeuri: https://themepalace.com/downloads/education-hub-pro/
Authoruri: https://wenthemes.com/
Template:
Child Theme: No
Llms Support: No

Plugins
——————————————-

bbPress: 2.6.6
Catch Themes Demo Import: 1.4.6
Classic Editor: 1.6
Contact Form 7: 5.3.2
LifterLMS: 4.13.0
Tabs Responsive: 2.0.7
UpdraftPlus – Backup/Restore: 1.16.46
WooCommerce: 4.9.2
WPForms Lite: 1.6.4.1
WP Mail SMTP: 2.5.1

Integrations
——————————————-

BbPress: Yes
BuddyPress: No

Template Overrides
——————————————-

Hi there,
thanks for sharing those info!
So what is missing on your site is, among other required pages, the Checkout page.

Maybe you skipped their creation during the setup wizard?

Please take a look at this to re-run it again:
https://lifterlms.com/docs/rerun-lifterlms-setup-wizard/

Hope this helps!

Running that again seems to have done the trick. Thanks for your help!

-=Steve=-