Cannot enable Web Application Firewall

Hello,

Could you give me your domain name so I can check if there is anything we at SiteGround can do to further investigate this issue and find a solution?

Sure thing. Domain name I’m trying to install the WAF on is coolwebs.com.au

I’ve investigated your case and it turned out that WordFence is properly generating the line for the php.ini file:

auto_prepend_file = ‘/home/*****/public_html/wordfence-waf.php’

and the file was generated successfully in the website main folder. However, by default php.ini files do not work recursively on our environment. That’s why we’ve added the following line to the .htaccess file in your public_html folder:

SetEnv PHPRC /home/*****/public_html/php.ini

Now, the rules in the php.ini file apply to all folders including the wp-admin one and your firewall is working flawlessly ??

Thanks heaps Hristo! I have some other addon domains with SiteGround I would also like to have the WF Firewall enabled for. Can I log a support ticket in SG so you can take a look at them from your ticketing system rather than leaving it here on the public www.remarpro.com forum?

Cheers.

Yeah, sure. If you want, you can just add the line in the .htaccess file in the root folder for each domain and then simply enable it from the interface, that should be even quicker ??

HI,

I am having a similar issue not being able to activate the firewall on my server guruplay.tv
I have many different wordpress domains on the same server, and it does’nt work for anyone.
The correct .htaccess is created in the root directory of each domain, the waf file is also there but the firewall is not activated. Any ideas what could be the issue?

Thanks

Henrik

Check if you have the php.ini file placed too! The .htaccess file just makes it work for the entire domain.

yes I have a local php.ini file in the same directory as the waf file and I have added the SetEnv PHPRC /home/*****/public_html/php.ini in .htaccess

Domain?

https://guruplay.tv

Hello henrikpiski, if you are a SiteGround customer, please submit a ticket in our HelpDesk and add a link to this thread as a reference. Our Support team will be glad to help you resolve the issue.

Regards,
Marina Yordanova
Marketing Department
SiteGround.com

thanks, I have my own server…

Thanks for the advice Hristo. I manually placed all those files with the right code and file path references and it worked a treat! I’ve done as the firewall suggested and left them in learning mode for a week so it gets used to where I access the website from.

Great, I’m glad it worked ??

I still have the issue that the firewall is not working despite having a local php.ini and the entries in the .htaccess file. How can I debug it ?