Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi,
    i can advice you to check if there are some javascript error in your browser developers console.
    If there are some visible errors we can try do fix them, if not, there could be some conflicts with the theme or another plugin that cannot be solved here without an access to the back end.

    Thread Starter nikosmdtps

    (@nikosmdtps)

    Hello

    Thanks a lot for your response.

    As i can see there are no javascript errors.. Is there any way to send you backend access, so you can check ?

    Plugin Author YITHEMES

    (@yithemes)

    Hi,
    We’re sorry but we cannot ask or accept account credentials for security reason.
    We can only help you looking to your website frontend or looking to some screenshot that shows the problem.

    Thanks for understanding.

Viewing 3 replies - 1 through 3 (of 3 total)
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