Cannot edit card in backend

  • Resolved webmad41472

    (@webmad41472)


    4 years ago

    Hello,
    I have installed the free version.
    In another domain that uses almost the same modules and theme the free version works without problems. Above all I use the same plan https://www.sportinternat-knechtsteden.de/kontakt/lageplan/ and thought I could work with an export and import.
    Unfortunately this did not work.
    In the backend I had imported the data and adjusted the domain name, but the map was not displayed.
    So I uninstalled the module and reinstalled it. Unfortunately the database tables were not deleted.
    My old data was still in the backend. I deleted them and started to recreate the map by hand, but still couldn’t see the map in frontend.
    Via the frontend I could create a new map by clicking on Error in abckendthe link “edit map”. This also worked wonderfully for the frontend. After logging out and logging in, I could see the map in the frontend and it works as desired, but I can’t edit it in the backend. Here I see the map that does not work in the frontend.
    What can I do?

    with best regards
    Mira

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Draw Attention Support

    (@wpdrawattention)

    Hello Mira,

    It looks like you have a tricky situation in your hands, could you please send us an email to [email protected]?

    We’d be happy to guide you through this issue through email support,
    Natalie G

    Plugin Contributor Draw Attention Support

    (@wpdrawattention)

    Mira,

    We just solved your issue with the latest version of Draw Attention 1.9.7. Please see our email response for more information ??

    Thanks!
    Natalie G

    Plugin Contributor Draw Attention Support

    (@wpdrawattention)

    If anyone else is having this issue and upgrading the plugin doesn’t help, please feel free to reach out to us through our support email: [email protected]

Viewing 3 replies - 1 through 3 (of 3 total)
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