Cannot edit Appearance > Colors > Custom

  • Resolved mwcs

    (@mwcs)


    4 years, 11 months ago

    Previously I created a form and modified the Custom Colors. Now, when I enter the form edit screen, go to Appearance > Colors > Custom and select an element, It takes me to a blank page consisting only the WPMU Dev Footer.

    I’ve tried editing several forms, tested on the staging server, disabling other plugins, clearing caches and re-installing the plugin, but it still doesn’t work.

    PS You also have a typo in the section description:
    “Adjust de default colour combinations to match your theme styling”).

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @mwcs ,

    Please enable debug mode on your site and share the logs of the error with us.

    Debugging in WordPress

    kind regards,
    Kasia

    Same here. Blank page occurs in several scenarios, like customizing the colors or editing fields such as the section field.

    After running the basic “deactivation plugin test”, in my case, this error was caused my a conflicting plugin. I deactivated and deleted it and this error is not ocurring anymore. Thank you WPMU Team for giving me the hint in another post!

    • This reply was modified 4 years, 9 months ago by codimex. Reason: typo

    Hello @codimex

    I hope you are doing well!

    Glad to see that this issue is resolved, so we’re going to mark this ticket as resolved, if you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

Viewing 4 replies - 1 through 4 (of 4 total)
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