Cannot Drag Posts

  • Resolved andrewfs125

    (@andrewfs125)


    5 years, 1 month ago

    Hi,

    Thank you for this amazing plugin. It works perfectly with the pages of my website.

    But, after enabling Posts in settings, I am not able to drag them in to a folder.

    When I have selected the [Unassigned Items] folder I cannot drag items at all (no cross is showing).

    When I have selected the [All Folders] folder at first the cross appeared, but I could only drag up or down. And not sideways to the desired folder. After rechecking the settings and saving them again als here it shows no cross at all.

    Same goes for a custom post type: Quizzes.

    I can however assign a folder to Quizzes and Posts from the editing screen.

    And also with the Pages all works perfectly.

    Thank you for looking in to this.

    Kind regards,

    Andrew

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author wickedplugins

    (@wickedplugins)

    Hi @andrewfs125,

    Sorry to hear you’re having trouble. The type of problems you’re describing are normally caused by a conflict with another plugin.

    I would suggest temporarily deactivating all other plugins to confirm if you still have the issue. If the issue goes away, that would confirm that there is a conflict with another plugin and you can identify which one by reactivating a few at a time until the problem returns.

    If you’re able to identify which plugin is causing the problem, let me know and I can look into it further to see if the conflict can be addressed on our end.

    Thread Starter andrewfs125

    (@andrewfs125)

    Hi,

    Thank you for your reply. It seems Admin Columns creates the conflict.

    Kind regards,

    Andrew

    Thread Starter andrewfs125

    (@andrewfs125)

    It’s actually 2 plugins that create the conflict:

    Admin Columns and Simple Custom Post Order

    Thread Starter andrewfs125

    (@andrewfs125)

    And even with all plugins deactivated I cannot drag the custom post types: Quizzes created by WP Quiz Pro (My Themeshop)

    That’s all ??

    Plugin Author wickedplugins

    (@wickedplugins)

    Thanks for the additional info. So it sounds like if you deactivate Admin Columns, you can drag posts to folders but you still can’t drag quizzes, is that correct?

    In that case, I think there are two separate issues and I’ll look into both.

    Are you using the free or paid version of Admin Columns?

    Thread Starter andrewfs125

    (@andrewfs125)

    Yes that is correct. I’m using the free version

    Plugin Author wickedplugins

    (@wickedplugins)

    Thanks @andrewfs125. Let’s start with the first issue regarding not being able to drag posts to folders in case fixing that happens to fix the quizzes as well.

    So far I’m not having any luck reproducing any issues if I install Admin Columns or Simple Custom Post Order. Can you confirm if the issue goes away by deactivating those plugins? If so, can you try reactivating each one individually to see if the issue reappears and, if so, which plugin causes the issue.

    Thread Starter andrewfs125

    (@andrewfs125)

    With only Wicked Folders enabled in troubleshoot mode: Page OK | Post OK | Quiz X

    With all plugins enabled in troubleshoot mode: Page OK | Post X | Quiz X

    With only Admin Columns disabled in troubleshoot mode: Page OK | Post X | Quiz X

    With only Simple Custom Post Order disabled in troubleshoot mode: Page OK | Post X | Quiz X

    With both disabled in troubleshoot mode: Page OK | Post OK | Quiz X

    Plugin Author wickedplugins

    (@wickedplugins)

    Thanks @andrewfs125. Could you try the following:

    1. Open your browser’s developer tools (typically F12) and go to the Console tab
    2. Refresh the Posts screen
    3. Take a screenshot of the entire screen including the output displayed in the Console tab

    Also, what browser are you using?

    • This reply was modified 5 years, 1 month ago by wickedplugins. Reason: Fix formatting issue
    Thread Starter andrewfs125

    (@andrewfs125)

    Hi,

    I use Chrome. Where can I send the screenshot?

    Andrew

    Plugin Author wickedplugins

    (@wickedplugins)

    You can submit the screenshot via our contact page if you’d like.

    Plugin Author wickedplugins

    (@wickedplugins)

    Hi @andrewfs125,

    I’m going to go ahead and mark this as resolved since we were able to get the folders working with Posts. For others reading this, the solution was to go to the Admin Columns settings page and re-add the “Move to Folder” column.

    From what I know so far, I don’t believe the issue with the quizzes is a bug but rather a matter of needing to add the necessary filters to enable folder support for that post type. I’m happy to continue troubleshooting that over email if you’d like.

Viewing 12 replies - 1 through 12 (of 12 total)
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