Cannot download fonts

  • Resolved 4090

    (@4090-1)


    4 years, 10 months ago

    I have loaded OMGF onto a couple of websites including https://www.the-josephs.com and https://www.sydney-tours.com.au and cannot download the fonts.

    After installing the plugin, I have followed the instructions.
    1. auto-detect
    2. click page
    3. click to refresh
    It shows 3 font subsets

    Available subsets
    Open Sans
    latin latin-ext
    italic
    latin latin-ext
    Courgette
    latin latin-ext
    Available font styles
    No fonts found. Choose subsets to start searching for fonts.

    6 subsets are ticked.
    When I press download it says

    Hmmm… Seems like there’s nothing to do here. Have you tried using search or auto detect?

    It creates the directory /wp-content/cache/omgf-webfonts but they are empty.

    What am I doing wrong? if anything?

    Thanks
    Bruce

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    Hi Bruce,

    First off, thank you for the very detailed support ticket! ??

    That’s weird.

    Do you have access to PHP logs? If so, do the steps you mentioned above, and see if any error pops up after you click ‘Download’.

    Thread Starter 4090

    (@4090-1)

    Sorry. Please close the ticket. I downloaded the fonts manually and set them up instead of using the plugin.

    Thread Starter 4090

    (@4090-1)

    Sorry please close.

Viewing 3 replies - 1 through 3 (of 3 total)
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